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Reviews from Guests

4.0/5

tripadvisor

116

Reviews

from real guests

fluidoabestia

2

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5

B & B in the historic center in a side street of Via Etnea and therefore convenient to see the city and a short walk from all the attractions and clubs. There is also a small kitchen available for guests. However, there are many stairs to get there without a lift but for us it was not a problem, we called it "the penance" before returning to the room. The problem instead was the cleanliness of the room. We noticed hair and hair of previous customers, dust everywhere, under the bed of everything more, the mirror never cleaned..... Finally one day, on the way back we saw that the room had not been redone and the answer was that the cleaning lady had been hurt. Nobody intervened and so we made the bed me and my wife.....

F6428SYrussellh

2

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5

Where to start.... all seemed OK till we got back to the room after going for a drink. The room was fairly basic but ok apart from the pillows which are like they are stuffed with clothes and very uncomfortable. The room was hot and stuffy and turns out the aircon was broken as was the WiFi. We had to open the door slightly to let in some air and got bitten to death by mosquitos plus the noise in the street was so loud it kept us awake till ut stopped at 4.30am. Next day we complained and went for breakfast (one pastry and a coffee at a local cafe). I asked for at least a partial refund. I was told they didn't know about the aircon. Shouldn't a room be checked that it's habitable before being rented out? They told me they knew the WiFi was down because half of Catania was down. They didn't bother to tell us till I brought it up. I Vespri told me they would get back to me....I had to chase them up...and they didn't reply. This is my review. Location. Is central which is why I give 2 stars. Everything else was really bad and not worth it. Really bad service and response from I Vespri

560agatab

5

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5

The location is perfect, walking distance to everything: cathedral, castle, travel agency and Alibus stop. The owners are really nice and will do all they can to help out. The shared bathroom is small, but functional.and the shower is good. I'd definitely come back here.