Politeama Palace Hotel

4.0 / 5

•

Piazza Ruggero Settimo 15, Palermo, Sicily, 90139 Italy

Reviews from Guests

4.0/5

906

Reviews

from real guests

Ryanboyz

this hotel was in a great location. rooftop restaurant served great food. we got a room with a terrace which i highly recommend. they offer valet parking. i would give it a 5 star except for two things 1) the furnishings are in need of an update and 2) the breakfast is in the basement and they need to spruce it up a bit to make you feel like you are not in a basement. overall i would recommend.

474alastairr

We stayed for just a single night at the Politeama a few days ago. Our room was excellent - spacious and modern. The rooftop restaurant offered fabulous views and the food was excellent. Every member of staff we encountered was courteous, friendly and genuinely helpful. Top marks go to the concierge Dorotea - we had a challenging travel situation when our ferry to Panarea was cancelled. She showed exemplary, genuine commitment to identifying the best possible solution for us, and made sure she stayed in touch with us in case we needed any further help along the way. Against the odds, we made it to Panarea the same day, which would not have been possible without Dorotea’s assistance. If Sicily holds a Hotel Concierge of the Year competition, she has to be Numero Uno!

dontone

Sadly, not the best establishment we have stayed at. Bad communication between restaurant and front line reception. Reception staff have sent us to the top floor 'bar' for pre dinner drinks, and restaurant staff rudely tell us they're closed for private function. That was at 18.00 Returned at 21.00, and again refused entry as they are only operating as a restaurant, till 23.00 So on our second night, we just went out on the street again for the entire night. Now for the hotel, Airconditioning is the worst we've experienced-apart from not having any. Would not return or recommend.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Spa

Coffee/tea maker

Laundry

Accessible route to the registration desk

Newspapers

Ticket Service

Wired Internet

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Valet Parking

Concierge Service

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Spa

Coffee/tea maker

Laundry

Accessible route to the registration desk

Newspapers

Ticket Service

Wired Internet

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Snack Bar

Elevator

Valet Parking

Concierge Service

10 Available Room Types

Superior Double Room

Heating

Non-smoking

Bar

Iron

Soundproof

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Shower

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Clothes Rack

Room service [24-hour]

Deluxe Double Room, Balcony

Heating

Non-smoking

Bar

Iron

Soundproof

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Balcony/Terrace

Towels

Bathroom phone

Sleep comfort items

Toilet

Shower

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Clothes Rack

Room service [24-hour]

Suite, Terrace

Heating

Non-smoking

Bar

Iron

Soundproof

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Shower

Slippers

Separate shower/bathtub

Private bathroom

Balcony/Terrace

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Clothes Rack

Room service [24-hour]

Economy Double Room

Heating

Non-smoking

Bar

Iron

Soundproof

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Shower

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Clothes Rack

Room service [24-hour]

Standard Triple Room

Heating

Non-smoking

Bar

Iron

Soundproof

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Toilet

Shower

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Air Conditioning

DVD/CD player

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Airport Shuttle (surcharge)

Valet Parking

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Accessible route to the registration desk

Coffee/tea maker

Elevator