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Reviews from Guests

3.0/5

tripadvisor

100

Reviews

from real guests

V3026WQleonardog

3

/

5

I recommend keeping the receipt for the pool and food as well! Otherwise, excellent!

laurenmW4983TY

1

/

5

I was really disappointed, I was expecting a hotel with the option to add breakfast but really it was just an apartment with the bare minimum. We weren't offered the option of breakfast and the restaurant was always closed. When we got to the room, the quality was poor. The kitchen was basically falling apart and we barely had enough utensils to cook with (no kitchen knife for preparing). There was no microwave or oven, just a hob. We were given half a bottle of washing up liquid and one bin liner for each bin so we had to go out shopping to buy more essentials for the room. The balcony was always covered in dried bird poo, I was constantly sweeping to clear it and didn't risk hanging any washing outside in case it got covered. When we arrived there was a dead bird on the balcony (it looked like it had been there for a while) surrounded by lots of bird poo which I had to get rid off myself. WiFi was very poor, didn't work for the first days and when you could get it working, you would lose connection quickly. It was very quiet while we were there, many people were using it as an apartment and went out during the day so we did have the pool to ourselves. The bar at the pool was closed the lifeguard manly chilled behind the bar. He would close the pool around 1ish (by using a rope to block the entrance) but said we could keep using the pool with no lifeguard. The reception was basically closed. When we arrived we had to let them know we were on our way so they could be there but as soon as we checked in they left. Checkout was 10 am so we were ready at reception to check out and no one came even though the Reception was supposed to be open. We received a message telling us to leave the key in the room. One positive about the hotel is the views, it has some beautiful views of Sciacca and is in a very peaceful location. Only a 5/10 min drive from central Sciacca.

125c_linek

1

/

5

I made a reservation via Internet of 200 € for 4 nights. Immediately upon arrival, the manager asks us to pay 200 € in addition (housekeeping + electricity and water costs). This surplus was not indicated at the time of booking or in the advertisement. On the other hand on the voucher sent and given to the manager she immediately indicates the text in lower case barely readable and not even in French the fees that the hotel can ask. The manager is well aware of her scam and voluntarily lowers the price of her rooms to recover it on ancillary fees. So we paid €400 instead of the €200 planned. The manager has no qualms, she is not at all friendly, smiling and treats guests like idiots ... Despite the rooms and the view where I have nothing to complain about, I recommend against this hotel because it is a real scam on the prices ...

Facilities Details

Breakfast service

Buffet-Style Restaurant

Airport Shuttle (free)

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Garden

Daily Housekeeping

Guest rooms seal after sanitization

Casino

French Spoken

Cashless payment service

Body thermometer

German Spoken

Nightclub/DJ

Italian Spoken

Vending machine

Elevator

Shared stationery removed

Facilities for Disabled Guests

Daily disinfection in all rooms

Romanian Spoken

Golf Course (within 2 miles)

Suit Press

Invoice provided

Poolside bar

Car park [on-site]

Rooms sanitized between stays

English Spoken

Smoke-free property

Daily disinfection in common areas

Finnish Spoken

Business Center

Swimming pool

Wi-Fi in public areas

Golf course [on-site]

Swimming pool [outdoor]

Car park [free of charge]

Facilities Details

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Vending machine

Poolside bar

Bar

Buffet-Style Restaurant

Breakfast service

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Casino

Nightclub/DJ

Invoice provided

Smoke-free property

Family/child friendly

Kids club

Business Facilities

Meeting/Banquet Facilities

Business Center

Cleaning Services

Daily Housekeeping

Guest rooms seal after sanitization

Cashless payment service

Body thermometer

Shared stationery removed

Daily disinfection in all rooms

Suit Press

Rooms sanitized between stays

Daily disinfection in common areas

Languages Spoken

French Spoken

German Spoken

Italian Spoken

Romanian Spoken

English Spoken

Finnish Spoken

Internet Access in public areas

Internet

Wi-Fi in public areas

Miscellaneous

Garden

Pets allowed

Elevator

Designated Smoking Area

Facilities for Disabled Guests

Car park [on-site]

Swimming pool

Family Rooms

Golf course [on-site]

Swimming pool [outdoor]

Car park [free of charge]