Ashbee

Some good things (expected for a 5 star hotel), some excellent, and some BAD. Location was good (close to main street, less than 5 min. up hill), but overall might reconsider staying. The good - Bathrooms very clean and AC was very cold during a historic heatwave. But see below because AC was not without issues. Pool area was beautiful and quiet. The excellent - Service. Alex, Marta, and the breakfast team especially stood out. Made my birthday extra special and made every morning lovely. Housekeeping also did a great job. Reception was good at answering questions via email and helping arrange taxis. View was perfect from the pool area. The BAD - Room seemed to be infested with mosquitoes. Woke up covered in bites the first night, and then killed at least 5 every night after that. Did not ever have the door or terrace door open such that they should’ve been coming in as much as they did. There was definitely some kind of nest or something somewhere. Also BAD - NOISE. Every single night, at odd hours (2-4 AM), there would be disposal of garbage and glass outside (manually and with vehicles that was so loud it would wake you up. Also, the AC itself was extremely loud.

We had a wonderful stay for our honeymoon. The boutique hotel is stunning! The service is truly outstanding; specifically a special thank you to Gioacchino who ent above and beyond with anything e needed!! I highly recommend a stay here while in Taormina.

Extraordinary hotel, with excellent rooms and very high-quality customer service. The location is very good and only 3 minutes from the center of Taormina. The rooms are very good, spacious, bright, and all the decor is in very good taste; the bed is very good, and the pillows are excellent. The bathroom is spacious, with a good shower, and really nice. The attention from the staff is very dedicated and professional.