Valle Verde

For us, Hotel Valle Verde is home now! We returned for the third time this summer and every time it is a balm for the soul. The staff is very kind and competent. Our son literally fell in love with the children's entertainers. The cuisine is splendid and the beach service is excellent Thanks to all the staff for giving us an exceptional vacation

We stayed at the Hotel Valleverde in Procchio and, considering the price of the stay, we expected a decidedly better service. One of the main critical issues is that the property is not very suitable for elderly people with mobility issues or for families with small children and strollers: there are stairs practically everywhere and moving around inside the hotel is not very easy. Before our stay, we had expressly requested a larger room for our needs, but we were assigned a standard-sized room with a very small outdoor space. It must be acknowledged, however, that the room was cleaned with great care every day, which is certainly a positive aspect. We had chosen the half-board option. The breakfast is quite varied, but unfortunately, the quality seemed low to us and the selection rather monotonous, especially for the savory items. The cakes, for example, were mostly pre-packaged. The dinners were also a disappointment, both in terms of quantity and quality. Almost every day we were faced with dishes based on cream or béchamel sauce, with little variety. In our opinion, the lowest point was reached with the penne with clams and cream, a combination that we found truly inappropriate. A positive note for the dining room staff, who were always kind and helpful. Access to the beach, despite being about 200 meters away, is also not particularly convenient: to reach it, you have to tackle a rather steep descent and, on the way back, an equally challenging climb. Furthermore, the beach bar seemed very expensive and poorly stocked to us. Another thing that left us puzzled is the information management: at the reception, it did not seem to us that sufficiently clear information was provided about all the services and opportunities offered by the hotel. We had the impression that a lot of information circulated mainly through word of mouth among the guests. In conclusion, the hotel certainly has some positive aspects, in particular the cleanliness of the rooms and the kindness of the dining room staff, but overall the price-quality ratio did not satisfy us. The cost of the stay is certainly not cheap and, precisely for this reason, we expected greater attention to the needs of the guests, higher quality catering, and more adequate services.

I stayed at this hotel last week and it was a truly negative experience in every sense. The room we had booked did not correspond at all to what was described on the website. The fridge was not working, and when I asked to replace it, I was told that the fridge was supposed to cool, not chill; following my insistence, the guy who came to look at it actually confirmed the breakdown, and so we finally got a replacement fridge. Lack of a small shelf inside the shower to place shampoo and a brush. Air conditioning was malfunctioning and made a lot of noise if set to high fan, and to get a little cooling we had to set it to 16°. The location is inconvenient: many flights of stairs both to get to the rooms and to go eat, not suitable for children or the elderly. Poor cleanliness, the only positive note was the daily change of towels. Acceptable breakfast, dinner with a menu and preparation that were not satisfactory. Let's get to the reception: they are not very courteous and barely tolerate the presence of children. Negative experience.