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Reviews from Guests

4.0/5

tripadvisor

274

Reviews

from real guests

jeanlouisv947

5

/

5

What a great place with authentic look and fantastic staff

NorthStar27188426198

1

/

5

One of the worst hotel experiences we’ve ever had. We booked this place long in advance, paid a high price, and expected a warm, quiet, authentic Tuscan stay. What we got was the complete opposite. The staff were simply unpleasant – they ignored us the entire time, never asked if we needed anything, and made us feel unwelcome. At breakfast they went table to table greeting and chatting with other guests, but with us they didn’t even say good morning. At check-out, nobody bothered to ask how our stay was – just a cold and dismissive ‘bye’. The hotel itself was disappointing and badly maintained: The common areas were dirty and full of dead insects. The air conditioning in our room was tiny and completely ineffective, so we suffered through hot nights. The pool was not maintained and had very few chairs, so you couldn’t even enjoy it. When we asked for an iron, they told us the only one in the hotel was broken. Worst of all, the whole place was decorated with cheap, ugly plastic flowers, which was such a sad contrast to the beautiful Tuscan countryside outside. We ended up spending as little time as possible in the hotel and went out just to escape the terrible atmosphere. We honestly feel we wasted our money here and strongly recommend choosing one of the many other beautiful hotels in the area. This was a disgraceful experience.

Kurt_188

5

/

5

This resort is located in a very quiet place, surrounded by beautiful countryside. It is a large accommodation that consists of several parts. We shared a large apartment with friends, which consisted of two large bedrooms each with their bathroom, and a communal kitchen and lounge (which we hardly ever used). The resort has a large restaurant (large breakfast buffet and possibility to eat there in the evening) with outdoor area, a swimming pool (not very large but sufficient) with bar and free parking. Cortona is about 8 km away, so you have to take the car to get there. This is a very suitable place to spend a week in a historic building and it is a great base to visit interesting places in the area (Cortona, Arezzo, Montepulciano, Pienza, Montalcino, San Quirico,...). For us a successful stay!

Facilities Details

Pool

Free Parking

Free Wifi

Designated Smoking Area

Babysitting/Child Services

Meeting stationery

Garden

Bicycle Rental

Ticket Service

Baggage Storage

BBQ grill

Outdoor Pool (seasonal)

Snack Bar

Terrace

5 Available Room Types

Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment
Standard Apartment

Standard Apartment

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Window

Window

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room
Deluxe Double Room

Deluxe Double Room

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Window

Window

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room
Classic Double Room

Classic Double Room

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Window

Window

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Suite
Suite
Suite
Suite
Suite
Suite
Suite
Suite
Suite
Suite
Suite
Suite

Suite

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Dining Table

Dining Table

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Window

Window

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Free bottled water

Free bottled water

Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room
Triple Room

Triple Room

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Iron

Iron

Window

Window

Air Conditioning

Air Conditioning

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Bidet

Bidet

Desk

Desk

Dining Table

Dining Table

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Toiletries

Toiletries

Slippers

Slippers

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Outdoor Pool (seasonal)

Parking and Transportation

Bicycle Rental

Free Parking

Food & Drink

Snack Bar

Front Desk Services

Ticket Service

Baggage Storage

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area

Garden

BBQ grill

Pool