Grand Tour Suites

We absolutely loved our stay at Relais & Maison Grand Tour and could not recommend it more! From the moment we arrived, we felt welcomed and completely taken care of. Our room was beautiful, clean, and much larger and more spacious than we expected, with everything we need. We also felt safe and secure, which gave us peace of mind while traveling. The location was perfect. We were within walking distance of everything we wanted to see and do in Florence, but the property itself is tucked away in a quieter area, so it was the perfect place to come back to and relax after exploring the city. What really stood out to us was the hospitality. When we arrived, they took the time to walk us through everything, give us recommendations, and tell us about Florence. They were incredibly kind, helpful, and communicative throughout our entire stay. You could truly tell that they cared about making sure their guests had a wonderful experience. :) This was one of those places that made our trip even better. We would absolutely stay here again and are already recommending Relais & Maison Grand Tour to our friends and family!

Relais & Maison Grand is a lovely old building with some great original features.Lovely courtyard just outside our room. Air conditioning in the room which was a god send. Very quiet and peaceful. 34 deg average outside. Great location, just minutes from all the main areas. 10 minute walk from Train station. The host Ulrike was wonderful and very helpful with local knowledge. Great restaurant choices and recommendation. Wonderful person. Would highly recommend. x

Our family of four stayed in one of the suites, and it was enormous. The building itself dates back 200 years and was once a theater, and they've done a wonderful job preserving its original character while adding the modern comforts like ice-cold air conditioning and updated bathrooms. The suite had four bathrooms and we never even used one of them. Two of the showers upstairs, however, were incredibly small. I gave one a try, and as an average-sized man with an athletic build, it was honestly difficult to use. Smaller adults, kids, or many women may have no issue, but our family ended up just taking turns using the spacious shower in the huge main-floor bathroom. My only real criticism may seem minor to some, but as a parent it's a big one. The suite's lock requires the key to lock and unlock the door from either side. Since my wife and I were sleeping upstairs while our sons were downstairs, we had to make sure they understood how the lock worked and knew which of the three keys on the key ring opened the suite in the event of an emergency. Unfortunately, we couldn't simply leave the key in the lock because it's on a glass door leading into the suite from another secured entrance, and the key ring also holds the other keys for the property. It wasn't a deal-breaker by any means, but it did add a little unnecessary anxiety. Lastly, the owner/host, Ulrike is wonderful, and the rest of her staff were equally warm and welcoming. Ulrike spent time walking us through the suite and gave us an excellent overview of Florence, including restaurant recommendations, where to catch a bus or taxi, and other helpful local tips. We would absolutely stay here again.