Hotel Alessandra

4.0 / 5

•

Borgo Santi Apostoli 1, FLORENCE

Reviews from Guests

4.0/5

2,010

Reviews

from real guests

R3322EKmikec

All the staff are very friendly and helpful – especially Lorenzo, Andrea, and Monte. Our room 16 had an amazing view of the Duomo! Very large rooms – especially considering the hotel is in a very old and charming building. Yes there are stairs , but Lorenzo helped us carry our large suitcases until reaching the elevator. Our flight was cancelled so we needed to stay another night and Monte ( or Andrea?) was super friendly and juggled other rooms around so he could put us in a huge 4 person room at the last minute. They took care of all the luggage and got the room ready for us early. These people are the best and really care about their guests. We stayed at the hotel 2 different times over 2 weeks and would book again without hesitation.

joannemN8816YL

Our bathroom shower leaked on the bathroom floor and into the bedroom. We were not given the option to move rooms and the they made no attempt to fix the leak

katienF8082VU

We chose The Alessandra over a more modern hotel, because we were in Italy to experience its history. The staff was very welcoming and helpful, the location was ideal, and the property was clean and beautiful.

Facilities Details

Free Wifi

Laundry

Baggage Storage

Library

Smoke-free property

24-Hour Front Desk

Ticket Service

Wired Internet

Offsite Parking discounted rates available

Elevator

Concierge Service

Free Wifi

Laundry

Baggage Storage

Library

Smoke-free property

24-Hour Front Desk

Ticket Service

Wired Internet

Offsite Parking discounted rates available

Elevator

Concierge Service

10 Available Room Types

Classic Double Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Room service [24-hour]

Superior Double Room, River View

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Bathtub

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Single Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Room service [24-hour]

Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Bathtub

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Air Conditioning

Clothes Rack

Room service [24-hour]

Triple Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Bidet

Hypoallergenic

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Private bathroom

Hair dryer

Air Conditioning

Roll-in shower

Clothes Rack

Room service [24-hour]

Facilities Details

Parking and Transportation

Offsite Parking discounted rates available

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

Concierge Service

Entertainment and Family Services

Smoke-free property

Common Areas

Library

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Elevator