Hotel Ferrucci Firenze

It is a very old hotel, far from the main focus of the city. The room is small, equipped with a minibar, and since they do not provide breakfast, they place some cookies and coffee on a small table. They do not have a lobby, and if you need to leave your luggage, it is all together in an adjacent room. The receptionist makes every effort to communicate, as we spoke Spanish. In short, it is a normal hotel, just for a stopover and not for enjoyment.

The photos do not represent reality at all, not at all. The staff is nice, but the price of the room is well above what it is really worth.

If I could rate this hotel 0 stars I would as 1 star is too many for this terrible hotel. Although staff were polite, they were not helpful or apologetic to our room having a foul smell of mould/damp and being very unclean. The pictures online did not reflect the room we were given. After we complained we were told it was full so we couldn’t even swap rooms. However, for the final night there were other rooms available and on viewing they were exactly the same standard as ours! I have never complained at a hotel before but this one was disgusting. Absolutely appalling. Do not believe the reviews which state this hotel is clean, as it isn’t. Pictures attached show the real hotel!! The location is 30 minutes walk to the centre which is not too bad. Hotel is very noisy, you can hear people in other rooms just talking with low tone voices and the cleaner starts cleaning rooms at 7am some days. Value for money is poor, so not recommend. The whole hotel is shabby and needs a complete renovation