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Reviews from Guests

3.0/5

tripadvisor

89

Reviews

from real guests

CarlinaCracchina

5

/

5

Establishment just a stone's throw from the Santa Maria Novella train station. Small room, but well-equipped and with a very comfortable bed. We also really liked the pillows. Clean room and friendly and hospitable staff. Breakfast was highly approved thanks to the various types of homemade pastries: caprese cake, grandma's cake, carrot cake, and two types of mini muffins. Savory breakfast with bacon, hard-boiled egg, cold cuts, scrambled egg, and sausage. In short, something for everyone. P.S.: If you return after 11:00 PM, remember to ask for the physical key along with the key card at the reception, because after that time there is no one at the reception. Would I go back? Certainly, yes!

926renukar

5

/

5

Kathleen at the front desk is the star! Very helpful and considerate with a beautiful smile. An asset at this hotel. Thank you Kathleen.

annasM1331ZZ

1

/

5

Our room n.105 smelled like a sewer, it was a terrible night because in addition to the smell there were also mosquitoes that bit us! Smelly old bathroom and broken tiles. Only positive notes the proximity to the historic center and the reception staff. I STRONGLY RECOMMEND!!!