It's a bit off the beaten path, about a 25 minute walk from the Unita train station. This is not a bad thing, as you walk out the door and are not greeted by the rush of people walking by. As other reviewers write, if you want to sleep in a bit of history, this is probably the right place, with some of the original frescoes still intact. But for me, the staff really made our stay in Florence enjoyable. They were friendly, attentive, and prompt. They happily carried our bags up the stairs. They greeted us in the morning for breakfast. They got us (Americans :) ice when we wanted it. My partner needs an electric fan to sleep and they happily accommodated that request. When we checked in, the staff member asked us if this was our first time and when we said yes, she opened up a map and highlighted where everything was relative to our hotel. And even though we had booked a junior suite, we got upgraded to a full suite. All of this is to say that the staff made us feel very welcome and special.