Hotel La Luna

4.0 / 5

•

Corte Compagni 12, Via Fillungo, Lucca, Italy, 55100

Reviews from Guests

4.0/5

359

Reviews

from real guests

domenicocP6420HZ

Beautiful location, central and close to everything. Poor breakfast, with shoulder instead of ham, and very few pastries! Outdated rooms but nice; overall, it deserves a passing grade.

HR051082

Hotel in a great location in Lucca city centre. Rústic hotel but that’s not s bad thing. Bed was comfy, air conditioning worked and breakfast was standard and coffee was really good! If I was to come back to Lucca I would definitely stay here again.

francescaandtim

After nearly 40 years of relationship with this hotel, I unfortunately find myself leaving a negative review. Following an incorrect booking (the day after for the day before) on Booking with a non-refundable rate, I requested a possible date change or an alternative solution just 2 hours after my mistake. Even Booking was willing to waive its commissions to facilitate an agreement. Despite this, the hotel maintained a completely rigid position, with no openness whatsoever. I find this lack of flexibility disappointing, especially in light of such a long historical relationship. It's truly a shame: after so many years, I would have expected greater attention towards a long-standing customer. I will not return to this establishment.

Facilities Details

Free Wifi

Laundry

Babysitting/Child Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Library

Smoke-free property

Snack Bar

Bicycle Rental

Newspapers

Ticket Service

Elevator

Self Parking

Concierge Service

Free Wifi

Laundry

Babysitting/Child Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Library

Smoke-free property

Snack Bar

Bicycle Rental

Newspapers

Ticket Service

Elevator

Self Parking

Concierge Service

10 Available Room Types

Junior Suite, Balcony

Heating

Tile/Marble floor

Smoking allowed

Iron

Soundproof

Laptop workspace

Air Conditioning

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

High floor

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Room service [24-hour]

Comfort Single Room

Heating

Non-smoking

Tile/Marble floor

Iron

Soundproof

Laptop workspace

Air Conditioning

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Clothes Rack

Daily newspaper

Room service [24-hour]

Junior Suite

Heating

Non-smoking

Tile/Marble floor

Iron

Soundproof

Laptop workspace

Air Conditioning

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Room service [24-hour]

Deluxe Suite

Heating

Non-smoking

Tile/Marble floor

Iron

Soundproof

Laptop workspace

Air Conditioning

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Room service [24-hour]

Family Room

Heating

Tile/Marble floor

Smoking allowed

Iron

Soundproof

Laptop workspace

Air Conditioning

Minibar

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Daily newspaper

Room service [24-hour]

Facilities Details

Parking and Transportation

Bicycle Rental

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Baggage Storage

Express Check-in/Check-out

24-Hour Front Desk

Newspapers

Ticket Service

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Smoke-free property

Common Areas

Library

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator