Palazzo Alexander

4.0 / 5

•

Via Santa Giustina, 48,Historic Center, Lucca,55100

Reviews from Guests

4.0/5

907

Reviews

from real guests

kymberm2026

Palazzo Alexander was, without question, my absolute favorite hotel I have ever stayed in. From the moment we arrived, we were treated with such genuine kindness and warmth. Out of every hotel, tour, and activity we experienced during our trip to Italy, the staff at Palazzo Alexander were the only ones who truly acknowledged our honeymoon and made us feel celebrated. They took the time to congratulate us, chat with us, and genuinely seemed interested in getting to know us. It never felt forced—it came from the heart. I can't say enough wonderful things about the staff. They were the friendliest people we encountered during our entire trip. They were incredibly helpful with recommendations and anything we needed, but more importantly, they made us feel like welcomed guests instead of just another reservation. When we checked out, they told us to come back and visit anytime—even if we weren't staying at the hotel. They said to stop by just to say hello, and that small gesture perfectly reflected the kind of people they are. The hotel itself is absolutely beautiful. It has so much character, charm, and authentic Italian style. Our room was gorgeous, with unique details and décor that made it feel special and unlike any other place we stayed. Breakfast was fresh, delicious, and the perfect way to start each morning. If you're looking for a hotel that feels authentic, welcoming, and unforgettable, Palazzo Alexander is it. The incredible staff turned a wonderful hotel into one of the most memorable parts of our honeymoon, and we can't wait to return one day.

D3785BDdawnj

Our stay at Palazzo Alexander was truly one of the highlights of our trip. From the moment we arrived, the staff made us feel genuinely welcome. They didn’t just provide great service—they truly cared about us and wanted to make sure every aspect of our stay was comfortable and enjoyable. Our room was beautiful, spacious, and impeccably clean. We especially appreciated the extra living area, which was perfect since our one-year-old grandson stayed with us for a few days. Having that additional space made our stay so much more comfortable. The breakfast each morning was absolutely delicious. It felt so personal, with wonderful homemade touches and attentive service that made us look forward to starting each day there. The hotel itself is beautifully decorated, elegant, and full of charm. Every member of the staff went out of their way to ensure we had everything we needed and to make us feel at home. If you’re visiting Lucca, we wholeheartedly recommend Palazzo Alexander. It’s a special place with exceptional people, and we wouldn’t hesitate to stay there again.

559alaides

We loved this hotel for it charm and hospitality! The hosts were warm, friendly and attentive. The rooms were clean and well appointed. There was a sit down breakfast included. We would definitely recommend this hotel!!

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Coffee/tea maker

Laundry

Babysitting/Child Services

Express Check-in/Check-out

Wired Internet

Assistive listening devices provided for meetings

Bicycle Rental

Newspapers

Ticket Service

Proposal spot

Baggage Storage

Horseback Riding

24-Hour Front Desk

Library

Smoke-free property

Snack Bar

Elevator

Computer station

Concierge Service

Airport Shuttle (surcharge)

Free Wifi

Coffee/tea maker

Laundry

Babysitting/Child Services

Express Check-in/Check-out

Wired Internet

Assistive listening devices provided for meetings

Bicycle Rental

Newspapers

Ticket Service

Proposal spot

Baggage Storage

Horseback Riding

24-Hour Front Desk

Library

Smoke-free property

Snack Bar

Elevator

Computer station

Concierge Service

10 Available Room Types

Standard Double Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Toiletries

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Daily newspaper

Triple Room

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Daily newspaper

Junior Suite Tosca with balcony

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Desk

Balcony/Terrace

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Free Toiletries

Hair dryer

Clothes Rack

Room service [24-hour]

Daily newspaper

Junior Suite

Non-smoking

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Daily newspaper

Family Room

Smoking allowed

Satellite Channels

Soundproof

Laptop workspace

Air Conditioning

Minibar

Wardrobe/Closet

Internet [LAN]

Daily housekeeping

Free Wifi

Bidet

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Shower

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Daily newspaper

Facilities Details

Parking and Transportation

Bicycle Rental

Airport Shuttle (surcharge)

Food & Drink

Snack Bar

Front Desk Services

Express Check-in/Check-out

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Horseback Riding

Entertainment and Family Services

Babysitting/Child Services

Smoke-free property

Common Areas

Library

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Assistive listening devices provided for meetings

Proposal spot

Coffee/tea maker

Elevator

Computer station