Hotel Ambasciatori Palace

3.0 / 5

•

12 Viale IV Novembre, Montecatini Terme, Pistoia, Tuscany, Italy 51016

Reviews from Guests

3.0/5

146

Reviews

from real guests

catbeth1

Stayed here for 4 nights as part of Leger holiday and really loved the hotel. Room starting to look worn but it was kept very clean. Hotel lovely and pool roof has fantastic views of the town. Staff very friendly. Breakfast is a buffet with lots of choices and nice coffee. Evening meal is ok served hot. Waiting on staff were very accommodating and found them to be lovely. Reception staff very helpful. Not sure why this Hotel has received bad reviews. It’s run very well with staff who really care your stay is excellent. It’s a great team.

fayer2013

Stayed here for a week in September 25. The hotel was ok. Nice big hotel room that was clean. Nice bathroom also. The food let this hotel down. Breakfast was buffet style. They would run out of certain items early and would not replace them. The evening meal was laughable. The starter was pretty much the same lukewarm pasta dish each evening. The main was awful so I ate potato and green beans most evenings and the puddings you could probably throw against the wall and would damage the wall. Had an early departure on the last day and they gave us breakfast in a bag. They had rolls and the filling was Aubergine!!

459rosemaryp

I've recently returned from a 9 day trip to Tuscany with Leger and spent 4 nights in this hotel. No choice at dinner and food was mediocre at best, not very plentiful and served by surly staff who did not look professional and who gave the impression that we were a nuisance. This was supposed to be a 4 star hotel, it is not up to the standard I am used to. Leger should stop giving them their business. There are plenty of hotels in the same street.

Facilities Details

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Newspapers

Babysitting/Child Services

Kids facilities

Garden

Ticket Service

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

Smoke-free property

Snack Bar

Elevator

Self Parking

Terrace

Bicycle Rental

Concierge Service

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Laundry

Newspapers

Babysitting/Child Services

Kids facilities

Garden

Ticket Service

Baggage Storage

24-Hour Front Desk

Outdoor Pool (seasonal)

Smoke-free property

Snack Bar

Elevator

Self Parking

Terrace

Bicycle Rental

Concierge Service

4 Available Room Types

Classic Double Room

Towels

Non-smoking

Shower

Sleep comfort items

Satellite Channels

Private bathroom

Minibar

Wardrobe/Closet

Free Toiletries

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Extra Long Beds (> 6.5 ft)

Bidet

Clothes Rack

Telephone

Desk

Room service [24-hour]

Standard Double Room

Towels

Non-smoking

Shower

Sleep comfort items

Satellite Channels

Private bathroom

Minibar

Wardrobe/Closet

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Extra Long Beds (> 6.5 ft)

Bidet

Clothes Rack

Telephone

Desk

Room service [24-hour]

Suite

Towels

Non-smoking

Sleep comfort items

Satellite Channels

Separate shower/bathtub

Private bathroom

Bathrobes

Minibar

Wardrobe/Closet

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Extra Long Beds (> 6.5 ft)

Bidet

Clothes Rack

Bathtub

Desk

Room service [24-hour]

Junior Suite

Non-smoking

Sleep comfort items

Satellite Channels

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Clothes Rack

Bathtub

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Outdoor Pool (seasonal)

Parking and Transportation

Airport Shuttle (surcharge)

Self Parking

Bicycle Rental

Food & Drink

Snack Bar

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Babysitting/Child Services

Kids facilities

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Garden

Elevator