Hotel Settentrionale Esplanade

Good evening from the guys in room 328, we arrived, everything is fine, we wanted to thank you for everything, we had a great time, compliments for everything, we felt at home, compliments to everyone, we hope to see you again soon.

Lovely hotel with great staff. Especially Julia and Simon. The breakfast buffet had plenty of choice and very nice. The pool outback was nice and secluded and not overly busy. It's located within walking distance of the town centre, restaurants, coffee shops and rail station. The only downside to our stay was the 2 single beds pushed together to make a double. The rooms are big with walk in wardrobes. We would definitely recommend this place. The funicular railway was also just a 10 minute walk away which is a must when visiting montecatini. If you do stay here. Make the short rail journey to Lucca. Stunning place. We had a full day there and loved it.

We have been to Montecatini quite a lot since 2004, possibly 15 times and always stayed in Nissa et Suisse. But unfortunately their standards have dropped and so we looked at this Hotel. We have no relationship with the hotel but when I phoned I got Julia who was everything you would hope for it a receptionist. She was friendly, helpful and nothing was a problem. My wife wanted a balcony or terrace, for Julia no problem. Room was ready within 20 minutes of arrival even though we had arrived before noon. Room was compact but had everything you would need including a large Bathroom and a great shower. All the staff at reception were friendly and helpful as was the barman Simione. Breakfast was from 7.30 to 10.30 and could be taken on the terrace. Food availability was ok pastries and croissants were good cold meats and cheese was good, boiled eggs, scrambled eggs with Italian sausage. Limited fruit and when I asked for a banana I was told it was not possible. Tea and coffee from a machine as was the juices. Orange, mixed juice and carrots and pineapple juice but only in a plastic glass, think we should have had a glass for a 4 star hotel. Staff in the breakfast room were not very friendly, perhaps because we came down at around 10 but never delayed them, we got everything we needed and enjoyed it al fresco. Lifts are very small and might be a problem for someone in a large wheelchair. Bar closed at 11pm which no residents bar. Think it should have stayed open till 12 midnight at least. Overall an enjoyable stay and Julia is the star employee who is friendly, helpful and a real asset to the hotel.