RELAIS DUCALE

Everything is up and down, back and forth. It made us smile. Definitely something different. In the middle of the historic center, beautiful rooms, I expected to find myself in front of a medieval soldier, beautiful sensations, almost a museum more than a hotel. Really worth trying

Small terrace on nice square. Service very quiet and friendly. No stress.

We were overall quite disappointed with the hotel. We had a room called a junior suite (the room is large + a hallway with a massage chair + bathroom) Positive points: superb balcony with a view of the palace, the countryside, and the hills. Superb sunset. Attentive and friendly staff The negative points are more numerous: outdated furniture but especially old-fashioned (two armchairs facing the bed for what purpose?), bulky massage chair and not enough space to place 2 suitcases. The bathroom is unworthy of a 4-star hotel: mold around the bathtub, an old bathtub with a shower curtain, a dark brown bathroom cabinet with all the paint chipped, and no ventilation. As many other guests have said, the reception area is really outdated and deserves a modern update. And one last point that the hotel is not responsible for but should be taken into account: the bells of the nearby duomo. They ring all the time: at 11:45 PM, they will ring 11 loud chimes + 3 small chimes. So it is better not to wake up in the middle of the night... or else it is very difficult to fall back asleep. In short, we are far from the luxury one can expect from a 4-star hotel.