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Reviews from Guests

3.0/5

tripadvisor

191

Reviews

from real guests

Y8970FSfrancescom

5

/

5

My wife, our 3-year-old daughter Azzurra, and I stayed here. It was a wonderful week at the Hotel Capri. Spotless hotel, rooms with a breathtaking view of the sea, exceptional hospitality. All the staff members are professional and very competent. Excellent, high-quality food. Elegant and modern restaurant. Very convenient pool, literally 2 steps from the sea and right on the pedestrian street. Giving ⭐️⭐️⭐️⭐️⭐️ is really not enough. When you put love into your work, you leave only wonderful memories. And you did just that. Thank you for this wonderful week. We already miss you so much. See you next year.

200lisamariaf

5

/

5

Everything good, excellent food, and very welcoming staff

andreagS2595DY

1

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5

Do you really think this is a three-star superior hotel? Are you sure you are okay? Arrival, dedicated parking, 10 euro deposit, meaning a stall with a post that doesn't even stand up when you look at it... Cramped parking lot where a Duster struggles to maneuver without standard sensors and cameras. Receptionist who almost sneezed on you... I get it, you have the flu, but in this heat only you could catch a cold, can you manage to keep her at home? 😏 So cold that a totem had a higher sympathy level. "dogs cannot enter the dining room because, if I let one in, I have to let them all in and they make noise". No you can't because the local health authority forbids it. Go update yourself. Then... Then the housekeeper (?) middle-aged lady, blonde who has two maids at home who do her chores. Good for her...but who cares... The following morning, the housekeeper forgot to close the window while cleaning. So they could easily get in... The next day, they didn't even redo the room, and Miss Congeniality 2026 showed me a photo on her cell phone that I had put the "do not disturb" sign up. Yeah, no kidding... But since I cannot bring the dog into the dining room, because according to the local health authority and not just because Miss Congeniality felt like it, I obviously had to leave him in the room to have breakfast. It is obvious that, afterwards, I let him out and removed the sign. But Miss Congeniality tried to make me look like a fool. The "housekeeper" (?) the one with three maids at home, rushed to tidy up the room and as a gift left me some candies on the bed, but I'm diabetic anyway. I could have remade the bed that way myself, with the vain attempt to pull the wool over my eyes. And, honestly, she could have spared me the consolation prize. They are hopeless when it comes to communication. If she wants to reply as she has already done... Do you know how much I care? Nothing. It would be faster for her to acknowledge it and learn. As for the food, only the maitre d' is worth saving. Perhaps a phrase she could have spared me... It would have been better. Anyway, portions for starving people. 50 g of pasta, but was it pesto ❓ Discount for rudeness to guests, didn't even see it. €3.50 for a bottle of water is outrageous. I don't care at all about the housekeeper's answers. Because they are rather stupid as answers. Change your profession, it would be better.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi