Diana

We stayed at Hotel Diana in Malcesine to celebrate our 20th wedding anniversary, and what an incredible choice it was. We booked the best suite they have, complete with a beautiful freestanding bath, rainfall shower and the most amazing views, and from the moment we arrived, everything exceeded our expectations. The hotel is absolutely spotlessly clean, the service is exceptional, and the views quite simply unrivalled. The views are out of this world, and waking up to those views every morning honestly felt like we were still dreaming. It was the most incredible way to start each day and made our anniversary stay feel even more magical. With a view overlooking the very castle we were married in! The suite itself was gorgeous, and the round bed was a fantastic touch, both romantic and wonderfully comfortable. The freestanding bath was perfect for relaxing, and the rainfall shower was excellent too. Every little detail seemed to have been thought of. Housekeeping was superb, with everything kept immaculate throughout our stay. The receptionist was also incredibly warm, welcoming and helpful, and made us feel looked after from the moment we arrived. Breakfast deserves a special mention too. It was plentiful, fresh and constantly kept topped up. From a continental breakfast point of view, you really couldn’t ask for more, with plenty of choice available. If you fancied something cooked, you could also ask for fried eggs, which was a lovely extra. We genuinely cannot believe Hotel Diana is rated as a 3-star hotel. We have stayed in plenty of 4-star hotels that simply haven’t been a patch on this place. The quality, cleanliness, service, attention to detail and overall experience felt far beyond what we would expect from a 3-star hotel. The only thing worth mentioning for anyone with mobility problems is that the hotel is located slightly uphill, so there is a bit of a walk to reach it. For us, it was absolutely worth it, but it is something to bear in mind when booking. We also honestly cannot understand some of the reviews we have seen for this hotel. Our experience was nothing short of exceptional, and we would have no hesitation whatsoever in saying that this must be one of - if not the -best hotels in Malcesine. For a special occasion, we really could not have chosen anywhere better. Hotel Diana made our 20th anniversary truly unforgettable, and we will absolutely be back. ❤️

The rooms are very neat with a beautiful view, the garden with pool is nice to cool off, when we were there it was very quiet there, too bad there is no cozy music on. Upon check-in it was immediately announced that you could not consume your own food and drinks and this is also very much monitored. I haven't experienced in a hotel that you can't even consume your own bottle of water from the supermarket by the pool! Also no safe in the room and for a pool towel they charge €5,- each per day. These are all negatives for me so I would not choose this hotel anymore, a pity because they are in a beautiful location 3 min from the center and the rooms are also nice and clean. Unfortunately, not a second time for us.

New hotel, beautiful rooms furnished with taste, excellent breakfast. Very clean, a nice well-kept garden. Christina the owner is friendly, helpful, hospitable, a perfect hostess. Thank you, we will return often.