Hotel Primavera

Was very substandard. The staff had difficulty understanding what we were saying and vice versa. There was a lot of stairs to climb with heavy suitcases. The staff at reception were not that helpful. The power would cut out during the night so you had no fan to cool you down. 2 nights from the end of our stay the power cut out at midnight and you could not get down stairs to see what was going on. It was around 30 degrees and no information on what was going on. No one said anything. People started to leave, so we also decided to leave this place.

Good bits: The hotel is in a very convenient location with fantastic bus links to both Venice and the Marco Polo Airport. The bus stops for both of these are just a few meters away, and we never had a problem getting to both places during our stay. Wifi signal was good. The rooms were ok - ours had its own sink and plenty of wardrobe space, plus a balcony. The reception staff were all really really lovely. We were served by two ladies and one man during our stay, and all of them were polite, friendly and super helpful. Great staff. Bad bits: The shared communal bathrooms aren't cleaned enough. We are neat and tidy people but seem to be the minority, as other guests here treated the shared bathrooms badly and left a terrible mess all the time. The shower door on our floor wasn't fixed right and was difficult to open or close. I think the hotel should focus on cleaning the bathrooms more regularly than just once a day. It was pretty awful! Also, the 'air-con' units in the bedrooms were insanely loud and aren't fit for purpose. You can't leave them on at night due to the incredible noise, and so we were sleeping in pools of sweat from the humidity and heat of Venice in June. Something to think about in terms of if you want to use these beds or not, as I am very sure the mattresses don't get cleaned often either.

To visit Venice is good location only 2 bus stops but to stay there i wouldnt recomand small rooms, small bathrooms, not even fridge in the room , The room wasnt so clean ..but for 2 stars is understandable ..anyway thanks for the service .....