B&B Villa Zane

Magical, comfortable, welcoming, and poetic place. Great room and breakfast beyond expectations, I hope to return for another little vacation.

We stayed here for two days for a mini vacation to discover the beauties of Treviso. We stayed in this enchanting place, impeccably managed by the very friendly Tommaso. It is impossible to find faults: fantastic park and super comfortable rooms. To reach Treviso, it is useful to have your own means of transportation.

Wow, this was a very special visit. Wall of text incoming: Truth to be told, the domain was beautiful and must be a real pleasure to stay.. if it wasnt for the owner.. We’ve doing b&b’s for our whole life and decided to do the same for our honeymoon. We arrived quite early around 14:30 and wanted to leave our luggage in the b&b and visit Treviso. We saw a car and the door next to the gate was open, so we entered and proceeded to the house to find the host and check-in. The reception was open but we did not see anybody, so we wanted to go back outside, but the door next to the gate, through which we came closed and that apparently caused it to auto-lock. As a result we were trapped inside the domain... We tried calling the host several times but no answer. We saw the gate was a manual system so we opened this to get outside. At that moment we saw the gardener at work, we explained how we got trapped and asked if he knew where the owner was. He tried to call someone but also to no avail. He came with us to the entrance from which we then saw the owner arrive with friends/family. The owner was friendly and asked our papers to proceed to the check-in. After filling all details he just said: “go to your car and wait there, i am going to get the police since you entered my domain without my permission”... after which he left with his car, even leaving his other guests. We were in disbelief and were left with his other guests (friends/family). We were able to do our story to them and they understood us and even appologized for all this and his strange behaviour. After 30-40minutes(!!) the owner came back, laughing at us and saying he informed the police, saying we had to stay in our car and under no condition enter his property. Bye bye holiday/honeymoon-mood.. 30minutes later still no police, only the owner himself laughing at us and handing us over some print-out with the law about tresspassing.. We decided to call the police ourself so we were sure we couldnt be held accountable for anything and just leave to find another b&b. When the police arrived we explained everything via google translate, since nobody understood english, and they understood our actions. The owner was ofcourse super friendly to the police but kept belittling us in english with a smug face. This was the worst customer experience we’ve ever witnessed and despite the location I would never recommend this place to anyone.