Ca Sagredo Hotel

Beautiful hotel but a few let downs. No working television and no coffee/tea making facilities in the room which in the modern day to me isn't a 5 star luxury. Fantastic location near Rialto bridge and 20min walk to most places. Having injured myself in the room and bleeding on the carpet- I was very worried about stains and being charged. I wasn't too convinced by the cleaning after the event. The reception team did reassure me that this would be taken care of. Breakfast is extortionate at 44 euro pp so we didn't eat at the hotel. The highlight was the wonderful Ricardo who couldn't do enough to make our stay happier and more enjoyable. Till meeting him we felt staff were a little serious and did not have as much warmth as this young man who exuberates kindness and enthusiasm.

A little underwhelming. Our room felt like an after thought - to access we had to go via the back corridor in what felt like a service lift. The room was not up to the standard of a 5 star hotel room. Mini bar had an open, half drunk can of coca-cola and half drunk bottles of water. Air conditioning broke down and no one checked in to ensure it was working. Breakfast was great and in a beautiful setting. Sadly the terrace was closed with no plans to open with no explanation as to why it was closed despite the website suggesting it would be open for drinks in the summer months. Whilst not the sole reason, it was a large part of why we booked this hotel. Very central location, close to everything and a 2 min walk from the water bus stop. Sadly not what I expected.

We arrived in a shared water taxi from the airport, to be dropped off in the middle of the restaurant to enter the reception . The rooms were lovely, we equipped. Beautiful Palazzo Boutique Hotel, excellent breakfast, great location .