Hotel De Capuleti

My wife and I stayed three nights at this Bestwestern de Capuleti. We reached out beforehand for information to get from the train station to the hotel. Sara, the front desk clerk responded quickly with awesome, easy to follow directions ( bus 11, 12, or 13 in front of the train station, usually platform B 1 and go one stop past Piazza Bra). We found the hotel in no time and found a cart with pastries, juice, and water for customers to enjoy every afternoon. Sara efficiently checked us in and gave us more information about getting around the town, the bus routes, and what sights to see. The location of the hotel is on a quiet street 12 minute walk to the Arena area. Our room was a bit cramped, but the bathroom was good size.There was also ample closet space. We also had a nice patio; however, we couldn’t use it much due to the heat. The breakfast was awesome. The staff were friendly and kept the hot and cold choices well stocked. It was included due to our Diamond Select status. It was a great way to start each day. I believe it costs 12 Euros pp if it’s not in your room rate. We were prepared to take the bus to the train station and then on to the airport. Unfortunately, it was pouring down rain. We were looking at taking an Uber. It was quoting 60 Euros at the time due to high demand. Fortunately, Sara came to the rescue again, calling us a taxi which only cost 27.10 Euros. The taxi arrive in two minutes and whisked us comfortably out to the airport. All in all, we would come back to this hotel. The quiet, convenient location; the staff (especially Sara);the cleanliness of the rooms; and the breakfast make this a definite “return to” place.

WONDERFUL HOTEL!!! VERY HAPPY AND PLEASED THAT I CHHOSED THIS HOTEL> ALL THE ABOVE FACTORS: Location, Room standard, Services, Price, Staff everything was just Perfect for me.

Great value hotel in a location just outside the city walls and within reasonable walking distance of Piazza Bra and Piazza delle Erbe. Room was clean and well-presented. We were at the rear and had a small balcony with a view over neighbouring streets. There was no noise from outside, although some noise from neighbouring rooms could occasionally be heard due to the relatively thin walls. There was always someone on the reception desk in case of any issues.