Grand Palladium Jamaica Resort Spa All Inclusive

WORST resort experience I’ve ever had. The customer service of the staff is bottom of the barrel. Staff is rude, nasty, and dismissive. Requests go ignored and hotel management does nothing to correct issues. I will never be returning and cannot wait for this stay to be completed.

Donna Kay Gordon most helpful and sweetest person I have ever had on vacation. A true role model to all employees!!!

Amazing resort! The staff is fantastic. Kerry and Omar at the swim up bar are the best!!! Adolfo, the resort manager is top notch. Biggest pool in Jamaica and you'll be smiling your whole time!