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Reviews from Guests

3.0/5

tripadvisor

413

Reviews

from real guests

shaharby

1

/

5

This a very sad hotel! The service is so bad! Don't expect a good stay. I should have read the reviews, I thought since it's Japan how bad can it be, boy, I was wrong. Note to self, always double check the review and never underestimate a low rating, usually low review don't lie like higher ones.

DeniseLo520

4

/

5

Our family of three adults looked at this Mystay, which is cheaper than other hotels and has 3 bedrooms, so we decided to stay here. This hotel looks some historic, but the rooms have been refurbished. The bathroom is very wide, the light is full of light, the bath is the length of an adult, the bath is very comfortable, the spray of flowers falls on the skin and is comfortable. Lights in the room are insufficient, some places can not turn on the lights, there is also a book lamp to supplement the light, curtains to the morning to shine, and each bed head has two pillows to choose, just a cotton memory pillow soft and soft, so 4 consecutive nights can be trained, room space can open 2 bags. Although the hotel faces the ceiling of the road and the highway, sound insulation is still possible, but the problem is that the room has an old-fashioned central air conditioner, regardless of the temperature or the maximum wind, the room temperature is very low, we just arrived at the hotel on March 30, the outside temperature was 10 degrees, but in case of no window opened, the room temperature really felt more than 25 degrees, so the next night we decided to open the window and air purifier to solve the room temperature problem. Otherwise, the central air-cooling machine is set to the maximum wind, the lid will be very noisy, and we will endure this noise. Another problem, the room's electric stove is too old, every stove, the charging line magnetically inserts the power supply, the stove water boils up, it is necessary to wait for more than 10 minutes and the time to finish, and every time you want to drink water in real time. We stayed for 4 nights and found that Mystay Hong is a great fit for a family. There are cosmetics, convenience shops, restaurants and art museums near the hotel, walking to Shenzhen Station or Shenzhen Town Station is very close, although there are few problems with the room, but all are acceptable, hopefully the hotel will solve this problem later.

luciacU4158XD

2

/

5

Microscopic rooms They don't offer coffee or even sugar (things that all hotels offer, even the poorest ones) Laudry room without possibility to buy soap, I had to buy salts at the shop in front. Good area but definitely not worth it Really shabby One night too long

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Family Rooms

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Fax/Photocopying

Vending Machine (drinks)

Non-smoking Rooms

Laundry

Massage

Daily Housekeeping

24-Hour Front Desk

Restaurant

English Spoken

Chinese [Mandarin]

Japanese Spoken

Wi-Fi in public areas

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Romanian Spoken

Bulgarian Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Laundromat

Lao Spoken

Meeting stationery

Lithuanian Spoken

Hungarian Spoken

Nightclub/DJ

Hotel chain

Icelandic Spoken

Nearby Location

United States Consulate Nagoya

United States Consulate Nagoya

2.27 km

Nagoya Mosque

Nagoya Mosque

4.08 km

10 Available Room Types

Corner Queen, Smoking (No cleaning Service)
Corner Queen, Smoking (No cleaning Service)
Corner Queen, Smoking (No cleaning Service)
Corner Queen, Smoking (No cleaning Service)
Corner Queen, Smoking (No cleaning Service)
Corner Queen, Smoking (No cleaning Service)

Corner Queen, Smoking (No cleaning Service)

room-size-icon

25 Square Meter

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Japanese Suite, Non Smoking
Japanese Suite, Non Smoking
Japanese Suite, Non Smoking
Japanese Suite, Non Smoking
Japanese Suite, Non Smoking
Japanese Suite, Non Smoking

Japanese Suite, Non Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toilet

Toilet

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Deluxe Triple Room, Smoking (No cleaning Service)
Deluxe Triple Room, Smoking (No cleaning Service)
Deluxe Triple Room, Smoking (No cleaning Service)
Deluxe Triple Room, Smoking (No cleaning Service)
Deluxe Triple Room, Smoking (No cleaning Service)
Deluxe Triple Room, Smoking (No cleaning Service)

Deluxe Triple Room, Smoking (No cleaning Service)

room-size-icon

26 Square Meter

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Corner Twin Room, Non Smoking (No cleaning Service)
Corner Twin Room, Non Smoking (No cleaning Service)
Corner Twin Room, Non Smoking (No cleaning Service)
Corner Twin Room, Non Smoking (No cleaning Service)
Corner Twin Room, Non Smoking (No cleaning Service)
Corner Twin Room, Non Smoking (No cleaning Service)

Corner Twin Room, Non Smoking (No cleaning Service)

room-size-icon

25 Square Meter

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Toilet

Toilet

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Corner Twin Room, Smoking (No cleaning Service)
Corner Twin Room, Smoking (No cleaning Service)
Corner Twin Room, Smoking (No cleaning Service)
Corner Twin Room, Smoking (No cleaning Service)
Corner Twin Room, Smoking (No cleaning Service)
Corner Twin Room, Smoking (No cleaning Service)

Corner Twin Room, Smoking (No cleaning Service)

room-size-icon

25 Square Meter

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Smoking allowed

Smoking allowed

Toilet

Toilet

TV

TV

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Internet [LAN]

Internet [LAN]

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

Facilities Details

Pool and Spa

Massage

Food & Drink

Vending Machine (drinks)

Restaurant

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Laundromat

Meeting stationery

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Cleaning Services

Laundry

Daily Housekeeping

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Romanian Spoken

Bulgarian Spoken

Finnish Spoken

Croatian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Non-smoking Rooms

Heating

Family Rooms

Elevator

Designated Smoking Area

Hotel chain