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Reviews from Guests

3.0/5

tripadvisor

126

Reviews

from real guests

dyne_plus

1

/

5

When I brought my breakfast ticket to the cafe on the ground floor with the breakfast plan, I had to wait an hour outdoors in the cold winter. It was supposed to be inside the hotel, so I came lightly dressed without a coat, so I was sick. We only recommend it if you have enough time on your itinerary to wait an hour for breakfast and are physically strong enough to withstand the cold wind. It's not for busy business travelers.

gmailD

1

/

5

It is a hotel that you can never choose by making your own reservation, but this time I stayed because an acquaintance made a reservation. If it had been five years... You still haven't been able to clean it? Are you not going to do that? Outsource it. You don't have confirmation services? It was a terrible situation with no improvement in five years. The area around Mei Station is also being redeveloped and the number of hotels is increasing, but in this price range, this service, in this situation, it will inevitably be eliminated, won't it? I hope I don't intend to stay in this group personally. I don't want to pay for a room full of dust, garbage and mold.

Dreamer52971961500

2

/

5

On other websites, the reviews were either good or bad, so I was a little worried about what to expect, but my prediction turned out to be correct! It was early in the morning, and I was worried about having just one alarm, so I tried to set a wake-up call by using the phone in my room, but there was no sound. I couldn't even call the front desk. When I told the front desk on the first floor about this, they came to my room to check. They said they didn't know, so they would check with the front desk first. Up until here, everything was fine, but when I left my room, I said, "I'm busy, I'm a guest!" so that the front desk lady who came to my room could hear me. After a while, the lady came again and said, "The battery in your phone is dead, so if you plan to go out, we'll change the battery while you're there. If you're not going out, we'll change your room," so I asked to change my room. I was made to wait again, and she came to my room again to say that my room was ready, and I took my luggage with her and took the elevator to the floor where the next room was. They apologized for nothing, but when I got off the elevator, they were complaining again, so loudly that I could hear them mumbling. They had no idea that the hotel front desk is the highest level of customer service, and either they were doing the job reluctantly or they didn't like the hassle, and they didn't understand the basics of customer service. Other than that, the bath water temperature was set to about 40°C, which felt warm in winter. So I was worried that I would get cold after taking a bath, and the water pressure in the washroom and bathroom was low and restricted, which was inconvenient. Furthermore, the small size of the room and the capacity of the air conditioning (air conditioner) did not match, so when I turned on the heater it was hot (even at the lowest temperature) and when I turned it off it was cold, and even when the fan volume was set to "low", it was so loud that I couldn't sleep. In the end, I only got two and a half hours of sleep, and went to work the next day sleep-deprived.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Heating

Vending Machine (drinks)

Non-smoking Rooms

Dry Cleaning

Fax/Photocopying

24-Hour Front Desk

Newspapers

Laundry

Vending Machine (snacks)

Daily Housekeeping

Facilities for Disabled Guests

English Spoken

Japanese Spoken

Wired Internet

Wi-Fi in public areas

Massage

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

Vending machine

Air conditioning in public area

Elevator

Croatian Spoken

Heating in public area

Laundromat

Hungarian Spoken

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Nearby Location

United States Consulate Nagoya

United States Consulate Nagoya

389 m

Nagoya Mosque

Nagoya Mosque

1.43 km

10 Available Room Types

Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking
Moderate Double, Smoking

Moderate Double, Smoking

Smoking allowed

Smoking allowed

TV

TV

Heating

Heating

Bar

Bar

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathtub

Bathtub

Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking
Moderate Double, Non Smoking

Moderate Double, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Bar

Bar

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathtub

Bathtub

Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking
Superior Double Room, Non Smoking

Superior Double Room, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Bar

Bar

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathtub

Bathtub

Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking
Compact Twin Room, Non Smoking

Compact Twin Room, Non Smoking

Non-smoking

Non-smoking

TV

TV

Heating

Heating

Bar

Bar

Sleep comfort items

Sleep comfort items

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Internet [LAN]

Internet [LAN]

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Braille and tactile signage

Braille and tactile signage

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Bathtub

Bathtub

Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)
Double Room - Non-Smoking (2 Adult)

Double Room - Non-Smoking (2 Adult)

room-size-icon

14 Square Meter

Shower

Shower

TV

TV

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

View

View

Electric Kettle

Electric Kettle

Bidet

Bidet

City view

City view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Facilities Details

Pool and Spa

Massage

Food & Drink

Vending Machine (drinks)

Vending Machine (snacks)

Asian breakfast

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Laundromat

Nightclub/DJ

Business Facilities

Fax/Photocopying

Common Areas

Game Room

Library

Cleaning Services

Dry Cleaning

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Professional-grade sanitizing services

Protective screens in common areas

Rooms sanitized between stays

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Heating

Facilities for Disabled Guests

Elevator

Security [24-hour]