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Reviews from Guests

4.0/5

tripadvisor

288

Reviews

from real guests

toshi1948

5

/

5

It looks like it was renovated and the room is clean and clean. The public bath is also large and the view from the open-air bath is good. The pool in front of the hotel and small children can play with peace of mind. Also, the sunrise is great from the room and from the roof. There is also a wide variety of Viking breakfast and dinner meals, and you can replenish quickly and fill up quickly. If you drink often, you should have all you can drink. Many of our employees are foreign, but they are also polite and kind, able to speak Japanese.

Coastal33800141862

3

/

5

The hot springs are large and the location is excellent, and I'm glad that there are luxury hair dryers. The inside of the building and the rooms were nice to have rehomed, but the rooms were too small and almost full of beds to relax…

DG_Driver

4

/

5

I went on an annual summer family trip from Sunday to Monday, July 28th to 29th. This is the third time Lake Irako has been visited. In the past two times, I was taken to a spa and resort (now a resort and convention hotel?), but this time I was taken to this hotel because the food was only one now. First, make the most of its location on a small hill at Cape Irako, and the ocean blue that pops into your eyes as soon as you enter the hotel entrance is breathtaking. I also enjoyed the same view from my room window and had the best view. Check-in is from 3pm, but we arrive at the hotel around 13:30, swim in the pool for about 2 hours and then check-in. The pool was very beautiful and my son and wife, who were in third grade, were very satisfied. Once in the room, take a nap for about an hour, followed by a buffet dinner. I had expected this hotel dinner to be opulent after reading the reviews, and as expected, it was supremely satisfying. My son was also very happy with the open-air baths like the infinity pool, where he played ping pong after leaving the bath, played in the game corner, and was very clean and air conditioned wherever he went. I thought it was a hotel with high overall level and price value, but there were a couple of disadvantages. First of all, I called the external representative telephone number about three times because there was something I wanted to ask and request from after reservation to the day of the trip, but even if I called for about 5 minutes, I was not able to connect twice in the end...the last time I called for about 10 minutes and finally got out. Also, after check-in, the front desk number was not listed anywhere on the extension of the room, so I had no choice but to call the representative phone number on my cell phone. I thought I was calling at a time when the check-in crowd had subsided, but even then, no matter how many times I rang, I couldn't get through. I understand you're busy with a shortage of people, but this was my first experience of a hotel where no one answered the phone. It is also the size of the room, but I thought it was overwhelmingly small compared to the hotel room I had stopped for summer trips. If you put suitcases in the aisle at the foot of the bed, people will not be able to pass. There was usually no mirror + desk on the other side of the bed, and a 15-20cm wide ledge built from the wall was the only space for a clock, video or room key. It was certainly a beautiful room that seemed to have been recently renovated, but I can imagine the size of the room for myself based on the price, but I felt it was much smaller than that. However, considering the phone and the size of the room, other advantages prevailed and it was a hotel I would like to visit if I had the opportunity. Reserve another grade larger room next time.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Spa

Sauna

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Chinese [Mandarin]

Japanese Spoken

Bicycles

On-site accessible restaurants / lounges

Wi-Fi in public areas

Game Room

Karaoke

Massage

Pool with view

Public bath

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Body thermometer

Cashless payment service

Room sanitization opt-out available

Staff trained in safety protocol

Dutch Spoken

Restaurant

Vending machine

open air bath

Air conditioning in public area

Finnish Spoken

Elevator

Hindi Spoken

Heating in public area

Laundromat

Laundry

Shared Lounge/TV Area

Terrace

Kids cutlery

Kids facilities

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Chapel/Shrine

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Casino

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Bicycle Rental

10 Available Room Types

Premier Family Room - Non-smoking
Premier Family Room - Non-smoking
Premier Family Room - Non-smoking
Premier Family Room - Non-smoking
Premier Family Room - Non-smoking

Premier Family Room - Non-smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Premier Large Twin (Non-smoking)
Premier Large Twin (Non-smoking)
Premier Large Twin (Non-smoking)
Premier Large Twin (Non-smoking)
Premier Large Twin (Non-smoking)

Premier Large Twin (Non-smoking)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Premier Large Family Room - Non-smoking
Premier Large Family Room - Non-smoking
Premier Large Family Room - Non-smoking
Premier Large Family Room - Non-smoking

Premier Large Family Room - Non-smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Premier Twin (Non-smoking)
Premier Twin (Non-smoking)
Premier Twin (Non-smoking)

Premier Twin (Non-smoking)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Fold-up bed

Fold-up bed

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Superior Twin (Non-smoking)
Superior Twin (Non-smoking)
Superior Twin (Non-smoking)

Superior Twin (Non-smoking)

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Fold-up bed

Fold-up bed

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Facilities Details

Pool and Spa

Hot Tub

Massage

Sauna

Spa

Hot Spring Bath

Parking and Transportation

Bicycle Rental

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Table Tennis

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Heating in public area

Laundromat

Family/child friendly

Kids cutlery

Kids facilities

Playground

Nightclub/DJ

Casino

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Game Room

Shared Lounge/TV Area

Terrace

Chapel/Shrine

Cleaning Services

Daily Housekeeping

Body thermometer

Cashless payment service

Room sanitization opt-out available

Staff trained in safety protocol

Laundry

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Latvian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

On-site accessible restaurants / lounges

Pool with view

Public bath

Swimming pool

Swimming pool [outdoor]

open air bath

Elevator

Heating

Designated Smoking Area

Family Rooms

Hotel chain

Non-smoking Rooms

Pets allowed

Service animals are welcome

Car park [free of charge]

Car park [on-site]