Tenza Hotel at Hakata Station

4.0 / 5

•

2-5-33 Hakataekihigashi, Hakata, Fukuoka, Japan, 812-0013

Reviews from Guests

4.0/5

298

Reviews

from real guests

K6511VAjohnnyj

I'm a Canadian from Vancouver BC Canada. In the middle of Nov 2022, I visited Japan with staying at Tenza Hotel Hakata Station. I suffered severe diarrhea from food poisoning after eating the breakfast buffet. Before the trip, I went to the Travel Clinic to have a Dukoral 2-day Package, Cholera/Diarrhea (DIN 02247208) treated, I was not supposed to get diarrhea, that showed me how bad the food poisoning was at that hotel. Luckily I carried Azithromycin 250mg. I took 4 tabs to get myself recovered during the road trip to Osaka Japan. I called the hotel later on for several times with the help of Japan Travel Support, Mr. Yasuhara from the hotel refused to admit this fact. He asked for evidence, so I asked him to call back all their customers who had breakfast during those days to find out if anyone suffered such food poisoning, he refused. It's the hotel's duty of care to prevent the customers from a food poisoning, but the Tenza Hotel didn't do it; after I contacted them to find out such issue, the Tenza Hotel still didn't do it. I found Tenza Hotel Hakata Station is not responsible, instead they are dishonest. I strongly don't recommend that hotel. Anyone who ever suffered such food poisoning around later 2022, please contact me. Anyone who has experience of dealing with hotel food poisoning claim, please help me.

ngck2006

Stayed here for 4 nights at the deluxe room which was spacious and very clean. The room looked renovated and was good value given the price we paid. It’s about 5 minutes from the Hakata Train station and very walkable. The receptionists at the front desks were generally helpful and very polite. Breakfast served from 7-10 am was generally geared towards a Japanese menu and good enough for a day starter. Overall I would consider staying here again.

13PP

We stayed 1 night and rooms are very good with all amenities. However the staff at 10 pm was not to expectation, normally on request of guest who have Breakfast Included in room price they offer packed breakfast if guest have to checkout at 6.00am as B/F starts at 7am on my request the reception staff just refused we cannot offer any thing. I requested for just bread/ crusan and Juice ! they simply says no we cannot. That was not expected from the hotel staff. Hotel Management must look into the same.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

English Spoken

Japanese Spoken

Wi-Fi in public areas

Restaurant

Vending machine

Air conditioning in public area

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Invoice provided

Laundromat

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Soundproof Rooms

Car park [charges apply]

Car park [nearby]

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

English Spoken

Japanese Spoken

Wi-Fi in public areas

Restaurant

Vending machine

Air conditioning in public area

Dry Cleaning

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Invoice provided

Laundromat

Laundry

Smoke-free property

Hungarian Spoken

Latvian Spoken

Game Room

Library

Nightclub/DJ

Nearby Location

AMU EST Hakata

267 m

Nakahie Park

333 m

Ninjin Park

437 m

Honorary Consulate of the Republic of Bulgaria in Fukuoka

91 m

AMU Plaza Hakata City

268 m

Hakata Marui Department Store

301 m

Honorary Consulate-General of the Republic of Ghana in Fukuoka

472 m

Sumiyoshi Park

760 m

Monument of the Birthplace of Kyushu Railway

764 m

Hakata New Life Church

793 m

Higashi-Hie Station

823 m

Okusu-sama (Great Camphor Tree)

824 m

Rakusuien

858 m

Gion Station

994 m

Ono Hospital

1.14 km

Discounts recommended for you

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10 Available Room Types

Universal Twin Room - Non-Smoking

33 Square Meter

Non-smoking

Carpeted

Toilet

Dining Table

Bar

Soundproof

Bathtub grab bar

Accessible toilet

Laptop workspace

Air Conditioning

Bathtub seat

Blackout curtains

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Slippers

Bathroom phone

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Daily housekeeping

DVD/CD player

Superior Twin Room - Non-Smoking

28 Square Meter

Electric Kettle

Hair dryer

Mirror

Towels

Free Wifi

Telephone

Air Conditioning

Blackout curtains

Heating

Linens

Pajamas

Slippers

Kettle

Refrigerator

Carpeted

Desk

Trash cans

Clothes Rack

Accessible by elevator

Individual air conditioning

Safety/security feature

Smoke detector

Non-smoking

Toilet

Dining Table

Soundproof

Laptop workspace

Extra Long Beds (> 6.5 ft)

Sleep comfort items

Separate shower/bathtub

Private bathroom

Daily housekeeping

DVD/CD player

Junior Suite Room - Non-Smoking

Non-smoking

Carpeted

Toilet

Dining Table

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Slippers

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Daily housekeeping

DVD/CD player

Standard Queen Room - Non-Smoking

21 Square Meter

Non-smoking

Carpeted

Toilet

Dining Table

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Slippers

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Daily housekeeping

DVD/CD player

Deluxe Twin Room - Non-Smoking

41 Square Meter

Non-smoking

Carpeted

Toilet

Dining Table

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Slippers

Sleep comfort items

Hair dryer

Separate shower/bathtub

Private bathroom

Daily housekeeping

DVD/CD player

Hotel Details

AI Summary

About Tenza Hotel at Hakata Station

Tenza Hotel at Hakata Station is a modern 4-star hotel offering a comfortable and convenient stay for travelers. Strategically located near the bustling Hakata Station in Japan, it provides exceptional access to various attractions and business districts. Guests can enjoy a welcoming atmosphere perfect for both leisure and business trips to this vibrant area.

Services & Amenities at Tenza Hotel at Hakata Station

Tenza Hotel at Hakata Station offers guests a comprehensive range of amenities including free Wi-Fi and internet access throughout the property, as well as Wi-Fi in public areas. Dining options include a restaurant and a buffet restaurant, complemented by convenient vending machines. The hotel also provides services like dry cleaning, an elevator, and facilities for disabled guests. Staff are available who speak English, Japanese, and Croatian, ensuring a comfortable experience for international visitors. Public areas are equipped with air conditioning and heating, and a kids' club is available for younger guests. Invoices are also available.

About the Tenza Hotel at Hakata Station Hotel Brand

Tenza Hotel at Hakata Station is part of the Tenza Hotel brand, which is managed by JR Kyushu Hotels. JR Kyushu Hotels is a well-regarded hotel group that aims to provide comfortable and convenient accommodation options, often strategically located near major transportation hubs operated by JR Kyushu, focusing on excellent service and accessibility for travelers.

Location & Getting to Tenza Hotel at Hakata Station

Tenza Hotel at Hakata Station is ideally situated directly at Hakata Station, a major transportation hub in Japan. This prime location offers travelers exceptional convenience for reaching the hotel via train or other public transportation services that operate through Hakata Station, connecting guests to various parts of the city and beyond with ease.

Facilities Details

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Smoke-free property

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Facilities for Disabled Guests

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Soundproof Rooms

Car park [charges apply]

Car park [nearby]

Frequently Asked Questions About Tenza Hotel at Hakata Station

AI Summary

1. Does Tenza Hotel at Hakata Station offer Wi-Fi?

Yes, Tenza Hotel at Hakata Station provides free Wi-Fi and internet access, including Wi-Fi in public areas for all guests.

2. Does Tenza Hotel at Hakata Station have a restaurant?

Yes, Tenza Hotel at Hakata Station features both a restaurant and a buffet restaurant for guests to enjoy various dining options.

3. What languages do the staff speak at Tenza Hotel at Hakata Station?

Staff at Tenza Hotel at Hakata Station are available who speak English, Japanese, and Croatian to assist international guests.

4. Is there a kids' club at Tenza Hotel at Hakata Station?

Yes, Tenza Hotel at Hakata Station provides a kids' club, offering entertainment and activities for younger guests during their stay.

5. Are there facilities for disabled guests at Tenza Hotel at Hakata Station?

Yes, Tenza Hotel at Hakata Station offers facilities specifically designed to accommodate disabled guests, ensuring a comfortable experience.

6. Does Tenza Hotel at Hakata Station offer dry cleaning services?

Yes, dry cleaning services are available at Tenza Hotel at Hakata Station, providing convenience for guests during their visit.

7. Are there vending machines at Tenza Hotel at Hakata Station?

Yes, guests can find vending machines conveniently located at Tenza Hotel at Hakata Station for easy access to drinks and snacks.

8. Can I get an invoice or tax receipt at Tenza Hotel at Hakata Station?

Yes, Tenza Hotel at Hakata Station can provide invoices/tax receipts upon request for guests who require them.