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Reviews from Guests

3.0/5

tripadvisor

300

Reviews

from real guests

M4511TKangelas

4

/

5

We stayed here for two nights during our trip through Fukushima and had mixed feelings overall. The setting beside the waterfall is genuinely beautiful, especially at night, and the onsen baths were the highlight of our stay. The restaurant staff were warm and attentive, and the whole ryokan has a relaxing atmosphere that feels very traditional. There were, however, a few issues that affected the experience for us. One member of our family struggled with the yukata sizing. The women’s options seemed quite limited, and there was nothing suitable available for a curvier figure. Staff did try to help after we asked, but it still left her feeling uncomfortable and excluded, which was disappointing at this price point. Dinner was enjoyable and beautifully presented, although breakfast may be challenging for guests who are less familiar with Japanese-style morning meals. A small selection of lighter continental items such as fruit or yoghurt would make the buffet more accessible for international travellers. Check-in was also slower than expected, with a lot of paperwork involved. The staff member assisting us was very polite throughout, but the arrival experience felt less welcoming than we had anticipated. Despite these points, we still appreciated the baths, the scenery and the traditional ryokan atmosphere. I can understand why many guests love staying here, but for the amount we paid, we personally expected a more comfortable and inclusive overall experience.

Dreamer13473457377

1

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5

One word is the worst. First of all, the entrance was small, I didn't know how to make Self's coffee at the first service place, so I asked him and he said "read the instructions carefully" without looking at me while doing other work, new type (?) It was an instrument, so even though it was floundering, it was never helpful to come and explain!! The room was dark and couldn't be bright!! For my sisters with bad knees and bad backs. There were no chairs, the toilet 🚽 was small, the lid was tough and heavy, the food was cooked in lots of tsukudani, and the last dessert was hard to come by and we waited a long time. Bathrooms and places to change clothes are small. The good news is, The light on the riverbank mountain as seen from my room, and the rice cake menu at breakfast. The employees were not very kind (though some people liked it) The difference was huge because the previous day at Okawa-so was so good. I don't want to go to forehand anymore.

H5152PVrobertd

4

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5

I stayed at an onsen resort in Aizu-wakamatsu. The Takinoyo Hotel overlooks the Fushimigataki Waterfall. My room was a modern Japanese-style room. Between 3 and 7 p.m., they offer free soft serve ice cream, beer, and barley tea. I had a Kaiseki dinner, a multi-course formal Japanese meal. When I was shown to my table, there were various dishes waiting for me. After the server lit the hot plate and grill, my fish cooked in the hot plate and the Fukushima Wagyu beef and vegetables cooked on the grill. We were served tea and some sort of pudding for dessert. After dinner, I enjoyed my hotel's onsen. It was so relaxing to soak away my troubles.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi