Yunokawa Prince Hotel Nagisatei

Hotel feels pretty run down, dark and dreary, with strange empty nooks and crannies. After finding hairs that weren’t mine in the room on check-in , and a hair that wasn’t mine on my sashimi at the dinner buffet I also have concerns about hygiene and cleanliness at the hotel. Self check in via a machine, we didn’t even know where the lifts were, we had breakfast included but had no info provided on where that was or what time etc. We later found a QR code on our check in receipt with some information however if you didn’t know what your rate included or what restaurant you needed you would have no chance. It’s quite strange there was no one to help at check in, as the front door was manned with multiple employees who asked us if we were checking in every time we walked back in to the hotel during the trip. This seemed like the wrong allocation of staff members. The hotel is noisy, the wooden flooring and elevated areas in the rooms no doubt contributes to the stomping you can hear all day and night. We raised this with front desk and didn’t really get anywhere with it. After the second night of the same stomping we actually decided to check out early so we can have a good sleep before catching the train back to Tokyo. The hotel also has poor quality, thin, scratchy linen and towels and cheap, lumpy mattresses. There was cigarette smoke smell through the hotel hallways, lifts, our towels, our shower extraction system. For over $370 USD per night the offerings just weren’t up to scratch for a 4 or 5 star hotel to charge these kinds of prices.

Stayed in a traditional Japanese style room with private onsen for one night on the way back to Tokyo. The staff are extremely friendly and helpful. The room was confortable and the sea view private onsen is great. Loved every minute of it. They even make up the futon beds if you want it. The breakfast was amazing with so much choices from the buffet.

Stayed one night in September 2025 with family using frequent flyer points. Despite reading mixed, but great reviews beforehand, this hotel exceeded expectations with outstanding location and unique room amenities. **LOCATION:** Excellent location in Yugawa Onsen district overlooking Hakodate Bay. Walking distance to streetcar station with restaurants nearby. Car rental recommended but public transport accessible. **ACCOMMODATION:** Oceanside deluxe Japanese room with private outdoor bath was spacious enough for 3 people comfortably. Room's highlight is definitely the private outdoor bath with direct ocean views - absolutely spectacular experience. Could soak in hot spring water while watching Hakodate Bay anytime without crowds or time restrictions. **ONSEN FACILITIES:** Hotel offers both private room baths and large communal baths. Main bath house features multiple bath types, outdoor baths, and sauna. Facilities show some age but variety of baths and amazing views to see Tsugaru-kaikyo compensate well. **BREAKFAST:** Outstanding breakfast buffet with ocean view counter seating. Impressive variety including fresh seafood, Japanese and Western options, plus desserts. 8 AM dining had no wait times and food constantly replenished. **SERVICE:** Smooth check-in/out with adequate explanations. However, hotel has several rental services (yukata, pillows, cushions) and amenities (lobby snacks including chocolate bars, face wash etc) that aren't well advertised. **RECOMMENDATIONS:** Perfect for groups, couples and families wanting relaxing oceanside experience. Private room onsen eliminates crowding concerns while maintaining authentic hot spring experience. Highly recommended! **HIGHLIGHTS:** Private oceanside outdoor bath, spectacular breakfast variety, peaceful location for unwinding, hidden services add discovery element to stay. Would definitely return for the unique combination of private onsen luxury and oceanside tranquility. Usually private onsen costs a lot but this hotel is ranging fairly reasonable price. The room's outdoor bath alone justifies the stay - truly special experience watching ocean right in front of you!