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Reviews from Guests

4.0/5

tripadvisor

758

Reviews

from real guests

kijitorachatoraneko

1

/

5

If you email to say you'd like to do a surprise even though it's an anniversary, there's a florist and cake shop nearby. The answer is: He smiles wryly at the exact same answer as Gemini on his smartphone. Google's AI replies that the hotel made a mistake, so they will come up with some surprise. However, I was expecting a surprise until the end, but there was no surprise at all. I paid for a room with a hot spring for nearly 70,000 yen, but apparently the bill wasn't enough. Since we are always staying at the top hotels of Marriott hotels, we kept a close eye on each other. They also have experience working in high-end hotels in the past, so they can see everything. The ideal state is high because they are now architectural design and top Marriott members, and have both experienced a number of ultra-luxury hotels, including overseas, with annual incomes in the millions. Even dinner buffets are actually sorted. He says it's an unreserved seat, but it's a lie. Those who have noticed are first-rate. Give your room number at the Viking entrance and tell the Viking staff by microphone. The area near the window is rattled, but if it's full, they refuse. For some reason. That's because the window side is the premier floor-only guest room area. Everything depends on the money. If Paris can't sit on a terrace because of racism, You can't sit near the window unless you're staying on the premier floor with gold. Bathrobes are different, too. It was embarrassing to see us being exposed as poor because the design of the bathrobes on the premier floor and the general floor were different. I think it would be good if someone accepted and divisive. In the low-grade lounge, which is open to all guests, people who are staying in the ¥30,000 range are clearly loud. How to eat vulgar I eat a lot. There are also foreign tourists from Asia. They usually have no manners to say they lower things. The lowering area is located next to the candy corner. As for foreign tourists, I think there is no choice. The problem was that no staff came. The messy table was left there. Well, I guess there's a shortage of staff. How could you not be aware of that?  It can't even be the lowest-end hotel in the 10,000-yen range for two Marriotts (domestic). It's not Marriott, Hilton or Hyatt Group in the first place. I was foolish enough to expect it on my own. The entrance, lobby, is similar in feel to a top Marriott hotel. And the West Wing. The others are ordinary hotel designs. But the service is completely different from Marriott. I recommend going there without expecting anything. Don't expect it. Book a premier floor that will cost at least 100,000 yen if you expect. Please stay in the suite. It all depends on the money. If you want to leave the service unattended or just beggar, book with the cheapest plan. I thought that would reduce my disappointment a bit. Finally, there was a couple of women next to me who ate a lot when I was a Viking, but for those who ate hard, they didn't put away their plates, just a cat-like machine that was in vogue these days. For those who don't eat as hard as we do, the staff noticed that they were coming to lower the plate like Marriott, which made a good impression. The food is great again. I'm sure it's over the Marriott. The chefs are also top-notch from skill to customer service. The taste is also top-notch. I would also like to thank the staff for taking a photo in front of the hotel logo after checking out. That's the first-rate staff. I don't know if I'll stay next. Since the best and worst sides are hanging in the air, I would like to browse the reviews of others and use them if they improve. You can't tell what's inside just by looking at the official website. I remember meeting a fisherman when I went to pick up garbage in the early morning and having a conversation with him laughing. I was very happy. Service isn't just about things. An invisible mind. Even if there is no food at all, I would like to stay again if my heart is full. Thank you for your mechanical service.

RiLang

3

/

5

We took a 7 hours overnight bus ride from Sapporo, and arrived at the hotel at 6.35am. There was no one at the reception nor lobby which is fine. We saw there was coffee and rolls display at the open area at the lobby and were thinking of getting a cup of coffee after a long overnight bus ride. Then there was this old man, a hotel staff member, who jumped out from no way chasing us away saying this is only for hotel guests. This is not a Hospitality which we used to from any hotel. I think we are not your guests until we receive the room key at 3pm. We don't feel welcome. The rest of the 4 days stay was great but the feeling of we are just a transaction left a bad taste in the mouth

taka-oku

4

/

5

We stayed overnight on May 7. Starting in Sapporo, the trip takes in Furano, Asahikawa, Kamiyubetsu, Abashiri, Shiretoko, Rausu, Teshikaga and Kushiro. I chose this hotel as my last place to stay, my first stay in over a decade. Perhaps because the Golden Week was over and there were few guests, they changed the room to one with a sea view in the West Wing. It was convenient because the bath and restaurant are in the same building. The room is spacious enough. I stayed at KIKI the day before, and it's higher than KIKI. I felt I was suffering a lot because we are in the same family, but I understand the difference in the disparity. The fact that there were even socks in the amenities was a positive rating. Check-in time is 3pm, but after you arrive at 14.30 and complete the procedure, you can spend the check-in time in the lounge. Of course, drinks and snacks, including alcohol, and dessert are also available. At check-in at 3pm, there were quite a few guests who arrived, so you can arrive a little earlier and relax in the lounge. Dinner and breakfast are mainly served in the live kitchen. Because each plate is so large, it’s more like eating hot dishes one by one before going to get the next one, rather than taking a lot first and eating at your seat. There are no large trays. I didn't feel like there were too many items, and I didn't feel like there were a lot of products from Hokkaido. It was fashionable and tasted good, but personally, I had negative reviews for the lack of crabs, the lack of fruit, and the lack of encounters with inspiring ingredients. It is a live kitchen so there should be a line on the popular menu. Also, if seats are only far away when it is crowded, it can be very cumbersome to pick them up. The bath offers a good view of the sea, so you will enjoy the best views during drift ice season. Drinks after the bath include non-alcoholic drinks, coffee milk, milk, etc. Outside on the first floor, there is an area where you can see drift ice while taking a footbath. On the same floor, there are plenty of spacious relaxation spaces where you can have a drink. The gym is very spacious and beautiful. It is more fulfilling than the gym of the overseas hotel. A positive rating for long-term residents. Along with KIKI, I felt that the employee education and customer service were solid. Especially at this hotel, we frequently set up and check the bath and collect dishes that we have done frequently when we eat, so it is positively evaluated without any stains or messiness.

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Karaoke

Massage

Public bath

Daily Housekeeping

Table Tennis

Ticket Service

Tours

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Korean Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Dutch Spoken

Restaurant

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Laundromat

Laundry

Shared Lounge/TV Area

Smoke-free property

Terrace

Game Room

24-Hour Front Desk

Non-smoking Rooms

Service animals are welcome

Car park [free of charge]

Car park [on-site]

Malay Spoken

10 Available Room Types

Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)
Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)
Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)
Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)
Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Okhotsk club deluxe with a private onsen, Non Smoking
Okhotsk club deluxe with a private onsen, Non Smoking
Okhotsk club deluxe with a private onsen, Non Smoking
Okhotsk club deluxe with a private onsen, Non Smoking

Okhotsk club deluxe with a private onsen, Non Smoking

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Free Wifi

Free Wifi

Bidet

Bidet

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Sleep comfort items

Sleep comfort items

Bathtub

Bathtub

Shower

Shower

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Fireplace

Fireplace

Okhotsk club suite with a private onsen on the terrace
Okhotsk club suite with a private onsen on the terrace
Okhotsk club suite with a private onsen on the terrace
Okhotsk club suite with a private onsen on the terrace

Okhotsk club suite with a private onsen on the terrace

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Fireplace

Fireplace

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Balcony/Terrace

Balcony/Terrace

Okhotsk club with Twin and Japanese, Non Smoking
Okhotsk club with Twin and Japanese, Non Smoking
Okhotsk club with Twin and Japanese, Non Smoking
Okhotsk club with Twin and Japanese, Non Smoking

Okhotsk club with Twin and Japanese, Non Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Refrigerator

Refrigerator

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Fireplace

Fireplace

Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking
Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking
Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking
Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Hotel Details

generate-AIAI Summary

KITAKOBUSHI SHIRETOKO Hotel & Resort Property Details

KITAKOBUSHI SHIRETOKO Hotel & Resort is a welcoming 3-star property in Japan, offering guests a comfortable stay with a focus on relaxation and local experiences. This resort provides a pleasant atmosphere for travelers looking to explore the natural beauty of the Shiretoko area.


Services & Amenities

Guests at KITAKOBUSHI SHIRETOKO Hotel & Resort can enjoy a variety of facilities including free Wi-Fi, internet, and Wi-Fi in public areas to stay connected. Relaxation options include a hot tub / jacuzzi, massage services, a public bath, sauna, and a spa. For entertainment, there is karaoke and table tennis. The hotel also provides daily cleaning service, ticket service, and tour service. Enhanced safety measures include daily room disinfection, daily disinfection in public areas, staff wearing masks, masks available for free, and alcohol hand sanitizer.


Facilities Details

Pool and Spa

Hot Tub

Massage

Sauna

Spa

Hot Spring Bath

Food & Drink

Bar

Restaurant

Vending machine

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Table Tennis

Entertainment and Family Services

Karaoke

Air conditioning in public area

Heating in public area

Laundromat

Smoke-free property

Family/child friendly

Playground

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Cleaning Services

Daily Housekeeping

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

Free face masks

Hand sanitizer

Physical distancing of at least 1 meter

Protective screens in common areas

Ironing Service

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Public bath

Tours

Elevator

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Service animals are welcome

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About KITAKOBUSHI SHIRETOKO Hotel & Resort

generate-AIAI Summary

1. Does KITAKOBUSHI SHIRETOKO Hotel & Resort offer Wi-Fi?

Yes, KITAKOBUSHI SHIRETOKO Hotel & Resort provides free Wi-Fi, internet access, and Wi-Fi in public areas for guests.

2. What languages do the staff at KITAKOBUSHI SHIRETOKO Hotel & Resort speak?

The staff at KITAKOBUSHI SHIRETOKO Hotel & Resort are proficient in both English and Japanese, ensuring convenient communication for international guests.

3. Are there spa and wellness facilities available at KITAKOBUSHI SHIRETOKO Hotel & Resort?

Yes, guests can enjoy a hot tub / jacuzzi, massage services, a public bath, sauna, and a spa at KITAKOBUSHI SHIRETOKO Hotel & Resort for relaxation.

4. What entertainment options are available at KITAKOBUSHI SHIRETOKO Hotel & Resort?

KITAKOBUSHI SHIRETOKO Hotel & Resort offers karaoke and table tennis for guest entertainment.

5. Does KITAKOBUSHI SHIRETOKO Hotel & Resort provide daily housekeeping?

Yes, daily cleaning service is provided at KITAKOBUSHI SHIRETOKO Hotel & Resort to ensure a comfortable stay.

6. Are there any tour or ticket services at KITAKOBUSHI SHIRETOKO Hotel & Resort?

Yes, KITAKOBUSHI SHIRETOKO Hotel & Resort offers both ticket service and tour service to assist guests with their travel plans.

7. What health and safety measures are in place at KITAKOBUSHI SHIRETOKO Hotel & Resort?

KITAKOBUSHI SHIRETOKO Hotel & Resort implements daily room disinfection, daily disinfection in public areas, staff wearing masks, free masks, and alcohol hand sanitizer.