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Reviews from Guests

4.0/5

tripadvisor

504

Reviews

from real guests

sarahmE3302QN

5

/

5

Pros: Extremely kind and helpful staff. Nothing we asked was too much trouble for them. The receptionist in the evening gave us excellent service. They anticipated every need and we felt cared for. The night manager went above and beyond to help us with a problem we faced, a wonderful man. Extremely central location, right next to the famous canal and near many restaurants and shopping. Super convenient! Near to many carparks if you are driving, so no issues even if hotel parking is full. You can drop off the bags and then park nearby. The hotel staff will tell you where to go with a helpful map. Good sized room Cons: The hotel is honestly a little old. It’s a bit dated. But we did not mind this. Room was clean, and everything worked.

Sukimi70

4

/

5

This hotel was just okay, nothing special. The rooms were rather dated and could use renovating. But the location on the canal was nice, and we could easily walk to the local shops and restaurants. The breakfast buffet was pretty good. It was nice to have umbrellas we could use to go out in the rain. Would I stay here again? Maybe, but I would look around first to see if there is anything better.

Q3864FSdominiquel

1

/

5

The worst and most uncomfortable hotel I have ever stayed at in Japan. The carpets and curtains were extremely dirty, with visible mould on both the curtains and in the shower room. Considering the price of hotels in Japan, this hotel was not particularly cheap either, especially as breakfast was not included. I had the worst two nights of sleep during my stay here.

Facilities Details

Breakfast service

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Massage

Laundry

Fax/Photocopying

24-Hour Front Desk

Vending Machine (drinks)

Non-smoking Rooms

Terrace

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Wi-Fi in public areas

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Asian breakfast

Romanian Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Lao Spoken

Hungarian Spoken

Latvian Spoken

Nightclub/DJ

Hotel chain

Icelandic Spoken

Car park [charges apply]

Car park [on-site]

Malay Spoken

Nearby Location

Higashi Otaru Beach

Higashi Otaru Beach

3.75 km

Miyanosawa Station

Miyanosawa Station

25.42 km

Asabu Station

Asabu Station

29.18 km

10 Available Room Types

Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking
Standard Triple Room - Non-Smoking

Standard Triple Room - Non-Smoking

room-size-icon

25 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View
Executive Twin Room, Non Smoking, River View

Executive Twin Room, Non Smoking, River View

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Iron

Iron

Slippers

Slippers

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Telephone

Telephone

Desk

Desk

Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking
Family Suite with Canal View - Non-Smoking

Family Suite with Canal View - Non-Smoking

room-size-icon

57 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Landmark view

Landmark view

City view

City view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking
Superior Twin Room - Non-Smoking

Superior Twin Room - Non-Smoking

room-size-icon

30 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

Landmark view

Landmark view

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking
Suite Room with Tatami Area - Canal View - Non-Smoking

Suite Room with Tatami Area - Canal View - Non-Smoking

room-size-icon

57 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Shared Toilet

Shared Toilet

Slippers

Slippers

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Electric Kettle

Electric Kettle

Bidet

Bidet

River view

River view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Hotel Details

generate-AIAI Summary

About Hotel Nord Otaru

Hotel Nord Otaru is a charming 3-star hotel offering a comfortable stay for travelers in Japan. This welcoming hotel provides a pleasant atmosphere with a range of essential amenities designed for convenience and relaxation. Guests can enjoy its inviting environment, perfect for both leisure and business stays in the area.


Services & Amenities at Hotel Nord Otaru

Hotel Nord Otaru offers a variety of services and amenities including free Wi-Fi, a restaurant, a bar, and a massage service for relaxation. Guests can benefit from a 24-hour front desk, laundry service, and fax/photocopying service. The hotel features air conditioning, heating, non-smoking rooms, family rooms, and a kids' club. There are also meeting/banquet facilities, a balcony, a vending machine, and a designated smoking area. Staff are available to assist guests in English, Chinese (Mandarin), Japanese, and Korean.


Facilities Details

Pool and Spa

Massage

Food & Drink

Restaurant

Vending Machine (drinks)

Bar

Asian breakfast

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Terrace

Cleaning Services

Laundry

Body thermometer

Cashless payment service

First aid kit

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Romanian Spoken

Finnish Spoken

Croatian Spoken

Lao Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Air Conditioning

Family Rooms

Non-smoking Rooms

Heating

Designated Smoking Area

Elevator

Facilities for Disabled Guests

Hotel chain

Car park [charges apply]

Car park [on-site]

Frequently Asked Questions About Hotel Nord Otaru

generate-AIAI Summary

1. Is Wi-Fi available at Hotel Nord Otaru?

Yes, Hotel Nord Otaru provides free Wi-Fi for guests.

2. Does Hotel Nord Otaru have a restaurant?

Yes, Hotel Nord Otaru features a restaurant and a bar.

3. What front desk services are offered at Hotel Nord Otaru?

Hotel Nord Otaru offers a 24-hour front desk.

4. Are there family-friendly amenities at Hotel Nord Otaru?

Yes, Hotel Nord Otaru has family rooms and a kids' club.

5. Are non-smoking rooms available at Hotel Nord Otaru?

Yes, Hotel Nord Otaru provides non-smoking rooms.

6. Does Hotel Nord Otaru offer massage services?

Yes, guests can enjoy a massage service at Hotel Nord Otaru.

7. What languages do the staff at Hotel Nord Otaru speak?

Staff at Hotel Nord Otaru speak English, Chinese (Mandarin), Japanese, and Korean.

8. Are there meeting facilities at Hotel Nord Otaru?

Yes, Hotel Nord Otaru offers meeting/banquet facilities.