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Reviews from Guests

4.0/5

tripadvisor

797

Reviews

from real guests

Unun218

4

/

5

I checked in on Apr 5 afternoon for 6 nights after our ski trip at Niseko. The staff who assisted us with the check in process was Nishi, and there was one more male staff who helped us with the parking as the parking staff was out for lunch. The first impression was very unwelcoming. The male staff had no smile at all throughout the process, and did not offer any help with the luggage given that we have a child with us. Although Nishi was fast with the check in process, however, her English definitely needs a major upgrade as we could not make out what she was talking about. However, to be fair, other staff that we had encountered were very professional and cheerful without taking into account their English level. Our room was an Executive Twin Room, spacious enough to have 3 beds set up. Even though our room was close to the lift, it was very quiet. One last point about the toilet, the auto light was off too soon, so it’s a bit inconvenient.

ANJ002

4

/

5

This was our second time staying at Mitsui Garden Hotel Sapporo—our previous visit was back in 2016—and the fifth hotel in our current journey. We were pleasantly surprised to receive a room on a higher floor this time, which felt more spacious than before. The twin double beds were a nice upgrade, though the room did feel a bit tight due to the amount of furniture. While the room showed some signs of age, the TV was a welcome surprise with access to Netflix, YouTube, and a variety of other channels. We also appreciated the thoughtful touches like extra pillows and complimentary bottled water. The location remains one of the hotel's strongest points—just a short walk from the south exit of Sapporo Station, making it convenient for transit and city exploration. Overall, it was a comfortable return to a familiar place, with a few quirks that didn’t take away from the experience.

tnY3912PU

5

/

5

Overnight on January 13  Convenient location close to JR Sapporo Station The staff are very kind The guest room had high thermal insulation and could sleep well Breakfast is very good. By all means, you should put it on. Thank you again.

Facilities Details

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family Rooms

Meeting/Banquet Facilities

Designated Smoking Area

24-Hour Front Desk

Restaurant

Fax/Photocopying

Vending Machine (drinks)

Laundry

English Spoken

Japanese Spoken

Wi-Fi in public areas

Public bath

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Korean Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Vending machine

Air conditioning in public area

Finnish Spoken

Contactless check-in/out

Elevator

Facilities for Disabled Guests

Croatian Spoken

Heating in public area

Hungarian Spoken

Game Room

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Nearby Location

Osaka Habikino Medical Center

Osaka Habikino Medical Center

2.51 km

Tennōji Station

Tennōji Station

14.03 km

Tanimachi 9-chome Station

Tanimachi 9-chome Station

15.57 km

10 Available Room Types

Moderate Twin Room - Smoking
Moderate Twin Room - Smoking
Moderate Twin Room - Smoking
Moderate Twin Room - Smoking
Moderate Twin Room - Smoking
Moderate Twin Room - Smoking

Moderate Twin Room - Smoking

room-size-icon

23 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Sofa

Sofa

Electric Kettle

Electric Kettle

Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking
Moderate Twin Room - Non-Smoking

Moderate Twin Room - Non-Smoking

room-size-icon

23 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Sofa

Sofa

Electric Kettle

Electric Kettle

Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking
Standard Double Room - Non-Smoking

Standard Double Room - Non-Smoking

room-size-icon

16 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Standard Double Room - Smoking
Standard Double Room - Smoking
Standard Double Room - Smoking
Standard Double Room - Smoking
Standard Double Room - Smoking
Standard Double Room - Smoking

Standard Double Room - Smoking

room-size-icon

16 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Moderate Queen Room - Non-Smoking
Moderate Queen Room - Non-Smoking
Moderate Queen Room - Non-Smoking
Moderate Queen Room - Non-Smoking
Moderate Queen Room - Non-Smoking
Moderate Queen Room - Non-Smoking

Moderate Queen Room - Non-Smoking

room-size-icon

18 Square Meter

Shower

Shower

Pay-per-view Channels

Pay-per-view Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Hotel Details

generate-AIAI Summary

Mitsui Garden Hotel Sapporo Property Details

Mitsui Garden Hotel Sapporo is a welcoming 4-star hotel in Sapporo, Japan, offering comfortable and stylish accommodation ideal for both leisure and business travelers. Guests can enjoy a serene atmosphere and convenient access to local attractions in this vibrant Japanese city. The hotel provides a perfect blend of modern amenities and traditional hospitality, ensuring a pleasant stay for all visitors to Sapporo.


Services & Amenities

Mitsui Garden Hotel Sapporo offers an array of facilities designed to enhance guest comfort, including Free Wi-Fi, a 24-hour front desk, and family rooms. Guests can enjoy delicious meals at the on-site restaurant and utilize services such as fax/photocopying service and laundry service. For added convenience, the hotel features a vending machine, internet access, and Wi-Fi in public areas. Health and safety measures include disinfectant wipes and body temperature checks. Leisure options include a kids' club and a public bath, with English-speaking and Japanese-speaking staff readily available to assist guests.


About the Property Brand

Mitsui Garden Hotels are part of the Mitsui Fudosan Group, a prominent real estate developer in Japan. The brand is renowned for its commitment to providing high-quality, comfortable, and well-designed accommodations, primarily located in key urban centers across Japan. Mitsui Garden Hotels focus on delivering a pleasant and memorable stay with attentive service and modern amenities.


Facilities Details

Food & Drink

Restaurant

Vending Machine (drinks)

Buffet-Style Restaurant

Vending machine

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Laundry

Anti-viral cleaning products

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Korean Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Air Conditioning

Public bath

Elevator

Facilities for Disabled Guests

Designated Smoking Area

Check-in [24-hour]

Security [24-hour]

Car park [charges apply]

Frequently Asked Questions About Mitsui Garden Hotel Sapporo

generate-AIAI Summary

1. Does Mitsui Garden Hotel Sapporo offer Free Wi-Fi?

Yes, Mitsui Garden Hotel Sapporo provides Free Wi-Fi for guests, along with Wi-Fi in public areas and general internet access.

2. Is there a restaurant at Mitsui Garden Hotel Sapporo?

Yes, Mitsui Garden Hotel Sapporo features a restaurant on-site for guests to enjoy meals.

3. What family-friendly amenities are available at Mitsui Garden Hotel Sapporo?

Mitsui Garden Hotel Sapporo offers family rooms and a kids' club, making it suitable for families.

4. Does Mitsui Garden Hotel Sapporo have a 24-hour front desk?

Yes, the hotel provides a 24-hour front desk service for guest convenience.

5. Can I use laundry services at Mitsui Garden Hotel Sapporo?

Yes, laundry service is available for guests at Mitsui Garden Hotel Sapporo.

6. Is air conditioning available at Mitsui Garden Hotel Sapporo?

Yes, all accommodations at Mitsui Garden Hotel Sapporo are equipped with air conditioning.

7. Are there staff who speak English at Mitsui Garden Hotel Sapporo?

Yes, Mitsui Garden Hotel Sapporo has English-speaking staff to assist international guests.

8. Does Mitsui Garden Hotel Sapporo have a public bath?

Yes, guests can enjoy a public bath facility at Mitsui Garden Hotel Sapporo.

9. What health and safety measures are in place at Mitsui Garden Hotel Sapporo?

The hotel implements health and safety measures including disinfectant wipes and body temperature checks.