Kobe Luminous Hotel

3.0 / 5

•

6-2-11 Tsukamoto Doori, Hyogo-ku, Kobe, Japan 652-0804

Reviews from Guests

3.0/5

125

Reviews

from real guests

Pioneer808210

I chose this hotel because of its location. As a result, it was the worst. As it was a recently opened hotel, I checked in to see what it was like, but when I entered the room, the dust was all over the walls. I was surprised. The room was fully booked and couldn't be changed, so when he thought it was going to be cleaned when he got back from the outing, he went in and cleaned it even though he had unpacked it while he was away. What’s more, dust was still stuck on the other half of the wall. I distrust cleaning people who don't notice this area of dust. And even though they cleaned it, the staff didn't even pat dry the sofa after they went up to the one provided in the room. It was already past 10pm and I woke up at 5am the next morning, so I gave up because I wanted to rest. I was going to bed in the dust. I hurt my throat in a short time. It was a hotel with poor health. There were many other hotels that were cheaper and better, but I can only regret it. I will never stay again.

soundview1740

Very close to two stations which is great! Staff is very nice but will come in room even with dnd signs on door to ask if cleaning is needed. Hotel is nice outside but very OLD inside. Solo room is very very small but double room is bigger. AC units are old! They have a mobile AC unit and a central air one which I had to turn on both to keep the room cool. Never got to the temp I wanted but it was manageable. Bathroom is decent, shower is great! Bed is decent. I stayed for 6 days and had NO WIFI due to the side of my room. Literally my side of the hotel had no internet but the other side did. Anytime I needed to use internet, I had to go to the lobby. They stated that "they cannot control this" which is kind of insane for 2024. Definitely safe area and about 4min walk from DCM which is a huge appliance/grocery store. Also a convenient store (Lawson) 2min walk away and is 24hrs. Overall, I would not stay again since there were some other ones I stayed at which felt more modern and were amazing! (Kobe Sannomiya Tokyu REI Hotel) and (Comfort Hotel ERA Kobe Sannomiya) Both had WIFI throughout the building at all times! Rooms were much bigger. Also had way more food options to choose from.

Guide804100

This was my second time staying here. It's close to Sannomiya Station, and it's convenient, about a 2-minute walk from the Sanchika "C1" exit. There are Seven-Eleven and Lawson nearby. They provide one bottle of water per day, and also provide bath salts. The room was clean, and even though it was a single room, it didn't feel small. There is a coin laundry and a microwave.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Heating

Designated Smoking Area

Non-smoking Rooms

Fax/Photocopying

Laundry

24-Hour Front Desk

Massage

Dry Cleaning

Restaurant

Vending Machine (drinks)

English Spoken

Japanese Spoken

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Asian breakfast

German Spoken

Romanian Spoken

Bulgarian Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Daily Housekeeping

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Ironing Service

Smoke-free property

Hungarian Spoken

Adults Only

Library

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Entertainment Staff

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Heating

Designated Smoking Area

Non-smoking Rooms

Fax/Photocopying

Laundry

24-Hour Front Desk

Massage

Dry Cleaning

Restaurant

Vending Machine (drinks)

English Spoken

Japanese Spoken

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Nearby Location

Consulate General of Panama in Kobe

3.49 km

Kobe Muslim Mosque

3.67 km

Ferry Sunflower Nanko Ferry Terminal (Terminal 2)

22.70 km

Ferry Sunflower Nanko Ferry Terminal (Terminal 1)

22.95 km

10 Available Room Types

Double Room

18 Square Meter

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Toilet

Private bathroom

Heating

Slippers

Electric Kettle

Economy Double Room, Non Smoking

Towels

Non-smoking

Electric Kettle

Satellite Channels

Iron

Slippers

Separate shower/bathtub

Private bathroom

Refrigerator

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Bidet

Telephone

Desk

Triple Room

23 Square Meter

Tea/Coffee Maker

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Toilet

Private bathroom

Heating

Slippers

Electric Kettle

Twin Room

23 Square Meter

Tea/Coffee Maker

Shower

Pay-per-view Channels

Telephone

Air Conditioning

Hair dryer

Refrigerator

Toilet

Private bathroom

Heating

Slippers

Electric Kettle

Triple Room, Non Smoking (2 beds with 1 extra bed)

Triple Room, Non Smoking (2 beds with 1 extra bed)

Towels

Non-smoking

Electric Kettle

Satellite Channels

Iron

Slippers

Separate shower/bathtub

Private bathroom

Refrigerator

Hair dryer

Daily housekeeping

Air Conditioning

Free Wifi

Bidet

Telephone

Desk

Facilities Details

Pool and Spa

Massage

Food & Drink

Restaurant

Vending Machine (drinks)

Asian breakfast

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Nightclub/DJ

Entertainment Staff

Business Facilities

Fax/Photocopying

Common Areas

Library

Cleaning Services

Laundry

Dry Cleaning

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Doctor/nurse on call

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Daily Housekeeping

Ironing Service

Languages Spoken

English Spoken

Japanese Spoken

German Spoken

Romanian Spoken

Bulgarian Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Heating

Air Conditioning

Elevator

Designated Smoking Area

Adults Only

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]