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Reviews from Guests

4.0/5

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76

Reviews

from real guests

泰斗櫻

5

/

5

It was a truly satisfying stay. The famous sand bath and ceramic spa exceeded my expectations, and it is a feeling that I can take away my daily fatigue all at once. Above all, the weather was nice and the hilltop location was one of the best I have ever stayed in. Furthermore, the level of food was overwhelming. And I was very surprised that they outperformed the Michelin restaurants. It is definitely a recommended inn for those seeking nature, healing and extraordinary.

KI-NRT

4

/

5

Located on the southeastern end of the Satsuma Peninsula, facing Kagoshima Bay, Ibusuki is famed for its natural sunamushi buro (sunaburo for short), where visitors are buried in geothermally heated volcanic sand for a unique therapeutic treatment. There are thermal spas by the sea as well as in hotels and ryokans in the area, which is the main draw for tourists to this remote getaway. Unlike the typical onsen experience, sunaburo is done in light yukata robes. Guests are buried up to their necks in a mixed-gender sand pit by an attendant, with dividers on and below the ground for privacy. Most sessions last ten to fifteen minutes, followed by a shower and bath to rinse off the sand and unwind further. The steam warms the body, and the weight and heat of the sand provide a distinctive form of thermotherapy, aiding blood circulation, easing muscle pain, and promoting overall wellness. It’s often claimed that sunaburo benefits exceed those of a standard onsen. Amafuru Oka opened in late 2020 as a 15-room property perched on a hill overlooking Kagoshima Bay. Before detailing Amafuru Oka, a note on the larger complex it inhabits: the area was originally Greenpia Ibusuki - Greenpia being “large-scale pension recreation bases” established by the Pension Welfare Service Corporation to enrich retirees’ lives and promote leisure activities. Many Greenpias have since been transferred back to their owners or local governments. The current owner purchased the site, converting part into a cancer-treatment hospital (the owner is a medical surgeon) and a recovery center, with the rest becoming Ibusuki Bay Hills Hotel & Spa, a 103-room property. Amafuru Oka is an annex of Bay Hills and shares many of the facilities with its larger neighbor. What felt odd was that Ibusuki Bay Hills was not accepting reservations for a long period; attempts to understand why yielded no clear answer. The GM cited staff shortages. Booking engines showed no rooms, yet a handful of people stayed in the hotel. They would accept bookings but offer minimal service - room-delivered meals only - and none of the facilities would be available to guests. It felt more like a serviced apartment than a hotel. I suspect staffing shortages are acute in this region. Regardless, the grand, somewhat dated facilities can be confusing to navigate, and it’s a bit eerie how little life there is in such a vast space; the public areas feel underutilized and dated. To access the private onsen, spa, and restaurants, you must go through Bay Hills via a connected walkway. Sounds like a disaster, right? Not really. If you stay on the Amafuru Oka side, it’s serene and soothing, with a solid product since the interior was refreshed when it opened five years ago. Our 112 m² Amafuru Suite was spacious and included an authentic hinoki cypress onsen on the balcony, offering killer views of Ibusuki and the bay beyond. It felt more like a hotel room, though, with mostly carpeted flooring and furnishings that could sit comfortably in a 4★ hotel rather than a luxury ryokan. Nevertheless, there was plenty of space to stretch out, the natural light gave the room an airy feel, and the onsen water was wonderfully silky. The complimentary minibar held high-end beverages, including Krug champagne. Amenities and activities elevate the experience. Being attached to a larger property has advantages: a library, fitness center, a swimming pool (seasonally closed from late fall to early spring), several private onsens, yoga, a table-tennis room, a golf simulator, and a private theater room. The two standout offerings were the sunaburo and the ceramic spa. The ceramic spa, in particular, is said to have even greater detox capabilities than the sunaburo. It uses radiostones, minerals found only in Takachiho, Miyazaki, ground into ceramic beads. Bathers soak among the beads, heated by warm spring water rising from below. A surprising amount of sweat and oil is released, improving circulation and aiding waste elimination. The effect is striking. After the ceramic bath, the tub fills with onsen water again, and the beads are rinsed clean for the next guest. The sunaburo and ceramic spa both have attendants who explain the processes and benefits in detail. After both experiences, we showered off and enjoyed one of the nearby private onsens. Pure bliss. If that weren’t enough, they also offer ganbanyoku bedrock baths - hot stone therapy on heated mineral slabs in a warm, humid room to detoxify - with strong positive reviews from guests. We didn’t have time for it, but the feedback was promising. Amafuru Oka employs a notable cadre of foreign staff - mostly from Nepal. They aren’t temporary laborers; they live in Japan with their families and are fluent in Japanese, understanding nuances deeply. Bichitra, Sunik and Sita served our meals, and their knowledge of each dish was exceptional. Everyone was sweet, professional and eager to please. Native staff were not missed. It’s possible that recruiting locals is difficult due to Japan’s labor shortage; the Amafuru Oka GM (Keitaro Momiyama) noted the property would not be viable without foreign help. Even so, Amafuru Oka reportedly accepts reservations for only four groups per day at the moment. Dinner offered a choice of creative French fusion, creative Japanese kaiseki, or teppanyaki. We chose French at Céleste and reserved the sole koshitsu (private dining room) in advance, which turned out unnecessary, as there were no other patrons. Chef Kanemasa Matsumoto’s creations spotlighted seasonal Kagoshima ingredients - eel from Osumi, tuna from Yakushima, Satsuma chicken, eggs from their own backyard, black pork bacon, white sausages from Nanshu Farm, Kagoshima Kuroge Wagyu beef, and fresh fish from Kagoshima Bay. By Japanese standards, the course count was fewer than typical kaiseki but comparable to top Napa/Sonoma restaurants, and the execution was superb. The sautéed foie gras and grilled unagi over scrambled eggs with balsamic and port wine sauce was a standout, each dish harmonizing with remarkable umami. The kanpachi (Japanese amberjack) carpaccio with caviar, turnip, edible flowers, and mango sauce was as visually striking as it was palate-pleasing. The main - Ibusuki beef filet grilled over lava rocks from Sakurajima, with porcini mushroom risotto, black garlic sauce, truffles, and smoked cheese - delivered rich, balanced flavors. Breakfast followed a Western style, featuring a lovely omelette with mushroom cream sauce and grilled Kagoshima black pork chops. A Washoku option would have been nice, but given that the next three ryokans on our trip were likely to serve Japanese fare in the morning, we didn’t mind. Although the complex is vast, aging, and underutilized, there are plenty of on-site activities, and Amafuru Oka offers a superb, hospitality-driven experience with onsen in every room. We intended to relax, yet we stayed busy exploring Amafuru Oka’s many offerings. In the end, that balance felt just right.

Oldrose-Japan

3

/

5

This is the hotel where I stayed on the first night of a 2-night, 3-day group trip in April 2023. I couldn't find it when I searched to post a review, but someone wrote in a review that the name of "Ibusuki Bay Hills HOTEL & SPA" had previously been changed to "Bettei Tenfuru Oka". Another review said, "This hotel is located on the magnificent grounds of the former Greenpia, which was transferred to a private medical company at a low price. There is a proton beam cancer treatment facility adjacent to the hotel, and you can stay at the hotel and receive cancer treatment. Therefore, you cannot expect the calm atmosphere and luxury of a tourist hotel. The exterior is impressive, but the building is prefabricated..." I see, I had the same impression as this reviewer. There were many carp in the pond inside the building, and it was very spacious, but it gave me an image that was different from an ordinary hotel. There was no shop inside the hotel. Since it is located on top of a mountain, there were no shops around the hotel. Unfortunately it was raining, but if the weather was good, I think you could see a wonderful view from the room. I had my first sand bath experience in this hotel. It's a pain to wash off the sand, so this was enough for me. The hotel was very clean.

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About Ibusuki Bay Hills Hotel and Spa

Ibusuki Bay Hills Hotel and Spa is a welcoming 4-star hotel offering a serene atmosphere for travelers visiting Japan. As a hotel and spa, it provides a relaxing retreat with a focus on wellness and comfort for guests in Ibusuki.


Services & Amenities at Ibusuki Bay Hills Hotel and Spa

Guests at Ibusuki Bay Hills Hotel and Spa can enjoy convenient services and amenities, including Free Wi-Fi, ensuring connectivity throughout their stay in Japan.


Location & Getting to Ibusuki Bay Hills Hotel and Spa

Ibusuki Bay Hills Hotel and Spa is conveniently located in Ibusuki, Japan. The hotel's position makes it accessible for travelers exploring the area within Japan.


Facilities Details

Internet Access in public areas

Free Wifi

Frequently Asked Questions About Ibusuki Bay Hills Hotel and Spa

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1. Does Ibusuki Bay Hills Hotel and Spa offer Wi-Fi?

Yes, Ibusuki Bay Hills Hotel and Spa provides Free Wi-Fi for its guests.

2. What is the star rating of Ibusuki Bay Hills Hotel and Spa?

Ibusuki Bay Hills Hotel and Spa is a 4-star property.

3. What facilities are available at Ibusuki Bay Hills Hotel and Spa?

Guests at Ibusuki Bay Hills Hotel and Spa can enjoy Free Wi-Fi during their stay.

4. Where is Ibusuki Bay Hills Hotel and Spa located?

Ibusuki Bay Hills Hotel and Spa is situated in Ibusuki, Japan.

5. Does Ibusuki Bay Hills Hotel and Spa have a spa?

Yes, Ibusuki Bay Hills Hotel and Spa includes spa facilities for guest relaxation.

6. What kind of accommodation is Ibusuki Bay Hills Hotel and Spa?

Ibusuki Bay Hills Hotel and Spa is a hotel and spa establishment.

7. What country is Ibusuki Bay Hills Hotel and Spa in?

Ibusuki Bay Hills Hotel and Spa is located in Japan.

8. What type of environment can I expect at Ibusuki Bay Hills Hotel and Spa?

Ibusuki Bay Hills Hotel and Spa offers a serene and relaxing environment.