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Reviews from Guests

3.0/5

tripadvisor

114

Reviews

from real guests

danirenzo

4

/

5

We stayed for 1 night, 2 adults and 2 girls in this ryokan. Typical and very beautiful structure, spacious rooms for 4 people, clean with all the necessities (toothbrush, toothpaste, slippers, hairdryer, refrigerator, safe). The structure is a bit dated but clean. Very kind and professional staff, they speak English well. Comfortable futon, we slept very well. Delicious dinner and truly abundant. The breakfast was very abundant, but I honestly had a hard time eating; let's say it is obviously not made for us Westerners and should be taken as it is. Booked a private onsen for 30 minutes (it can only be done on-site upon arrival), super relaxing. Then there is a private onsen available if you find it free, and 2 separate onsens for men and women. The price is a bit high, but more or less the prices of ryokans (if dinner and breakfast are included) in Hakone are all the same. Very convenient, 5 minutes on foot from Hakone Yumoto station. Recommended.

cinov1400

3

/

5

Hotel well located in relation to the Hakone station, convenient for getting there with light luggage (the others are sent directly from Tokyo, as is customary in Japan). Pretty traditional building, also regarding the room setup, somewhat outdated, unfortunately a bit noisy due to poor sound insulation. Be careful of the stairs, particularly steep and dangerous. It is also worth noting the absence of chairs, and it is only possible to sit on the floor. For those who can only sleep in complete darkness, it should be noted that the blinds are not at all blackout and it is light by 6:00 AM in May. Moreover, if you request to be woken up at 8:00 AM, someone arrives as early as 7:30 AM and knocks continuously on the door. Special mention for the excellent quality of the meals, traditional Japanese, which are also plentiful. By the way, Hakone is certainly not worth a detour on a first trip to Japan.

Tour44077044169

4

/

5

If you're looking for shiny new facilities, have mobility issues, or any kind of food restrictions, this place is not a good choice for you. It's a bit worn around the edges, there are a ton of short flights of stairs, and yes, you will be eating and sleeping on the floor (with perfectly comfortable futons and cushions). However, we found it to be charming, comfortable, and clean. We had a pretty view of the courtyard with a bit of the mountains over the roof. We didn't have an in-room onsen; we liked the shared ones just fine. (One has an outdoor section open to the sky, one has a little waterfall.) For the most part, we even had the shared onsen to ourselves. Location is an easy walk from the train station. It's also a short walk to a very pretty waterfall. The food is exquisite, if you're an adventurous eater. Yes, it will involve a ton of raw seafood, as well as textures Western palates aren't as accustomed to. But each tiny dish is perfectly prepared and beautifully presented. There were a couple we didn't care for, but there was more than enough food that we could leave the few bites here and there we didn't want without going hungry. We had a lovely time.

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Daily Housekeeping

Vending Machine (drinks)

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Public bath

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Asian breakfast

Grocery Deliveries

Suit Press

Room Service

Vending machine

Air conditioning in public area

Finnish Spoken

Hindi Spoken

Heating in public area

Slovenian Spoken

Invoice provided

Postal service

Shared Lounge/TV Area

Smoke-free property

Latvian Spoken

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

10 Available Room Types

Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking
Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking

Dinner Included - Japanese Style Deluxe Room with Private Bathroom, Non Smoking

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Bathtub or Shower

Bathtub or Shower

Daily housekeeping

Daily housekeeping

Desk

Desk

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Dining Area

Dining Area

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining
Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining

Room Selected at Check In with Private Bath,Private Bath 30mins + In room Dining

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Desk

Desk

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Dining Area

Dining Area

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining
Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining

Japanese Style Superior Room with Private Bath (Kutsurogi no ma),Private Bath 30mins + InRoomDining

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Air Conditioning

Air Conditioning

Dining Area

Dining Area

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Desk

Desk

Slippers

Slippers

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining
Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining

Japanese Style Standard Room with Shared Bathroom (Natsukashi no ma),Private Bath30mins+InRoomDining

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Electric Kettle

Electric Kettle

Shared Bathroom

Shared Bathroom

Air Conditioning

Air Conditioning

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Desk

Desk

Slippers

Slippers

Towels

Towels

Hair dryer

Hair dryer

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Kids shampoo

Kids shampoo

Dining Area

Dining Area

Clothes Rack

Clothes Rack

Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath
Room Selected at Check-In with Open-Air Bath

Room Selected at Check-In with Open-Air Bath

room-size-icon

31 Square Meter

Minibar

Minibar

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

View

View

Dining Area

Dining Area

Electric Kettle

Electric Kettle

Towels/Sheets (extra fee)

Towels/Sheets (extra fee)

Mountain view

Mountain view

Towels

Towels

Dining Table

Dining Table

Upper floors accessible by stairs only

Upper floors accessible by stairs only

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Spa

Parking and Transportation

Free Parking

Food & Drink

Vending Machine (drinks)

Alternative meal arrangement

Asian breakfast

Bar

Grocery Deliveries

Room Service

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Kitchen

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Suit Press

Languages Spoken

English Spoken

Japanese Spoken

Finnish Spoken

Hindi Spoken

Slovenian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Heating

Air Conditioning

Family Rooms

Garden

Public bath

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]