Ryokan Senkei

3.0 / 5

•

592 Yumoto, Hakone-machi, Ashigarashimo-gun, Japan 250-0311

Reviews from Guests

3.0/5

146

Reviews

from real guests

verite17

Unfortunately the drawbacks greatly outweighed the positives. On the plus side: the grounds are beautiful, the meals are very traditional (of course many people will *not* want that every meal), and the onsens are excellent (hot, clean, beautiful). The staff here is *extremely* involved in guests daily activities. They would enter our room unannounced and "arrange things" for half an hour while we often wanted to be left alone. It was almost impossible to get staff to leave. They would talk to us while in the washroom, and seemed oddly invasive. Yet very oddly, they completely ignored one member of our family. The staff was very kind to all of us yet unexplainably rude to just one of us. Other family members were given small gifts and greetings, while one was very bizarrely unacknowledged. It made us all uncomfortable and was just bizarrely rude. So between the intrusive long visits to our room and the strange ignoring of one family member, we did not overall have a relaxing stay. I would not return.

rico_vancouver

There are many reviews here for the wrong Senkei property. This is the one with an elevator that takes you to the 4th floor (where we stayed), and you walk briefly outside and up some stairs to the outdoor onsen (which is amazing). We had the traditional room with futons for beds. We found them too thin, but there were 4 in the room, so we doubled up and were fine. The rooms are dated; e.g. sink area, and peeling fake wood wallpaper in toilet area. The rest was fine, and we liked the traditional aspects to it. We did not have the breakfast & dinner, as we are not seafood fans. It is an easy walk (10-15 mins) from the station; it rained on our departure day, so we took a taxi back for ¥780. 5 star experience in a 3.5 star property. Value for money was good not great, but probably the best value in Hakone that we could find.

RPAPKPMP

Loved our stay at Senkei. Welcome was so friendly and helpful when we arrived. Room was very traditional Japanese accommodation, exactly as we hoped and the outdoor onsen was a real treat. Thank you for a great experience...

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Shops (on site)

Restaurant

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wi-Fi in public areas

Garden

Massage chair

Public bath

Body thermometer

Breakfast in the Room

Cashless payment service

Daily disinfection in all rooms

First aid kit

Hand sanitizer

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Italian Spoken

VIP Room Facilities

Hypoallergenic room available

Russian Spoken

Dutch Spoken

Arabic Spoken

Full american breakfast

Bulgarian Spoken

Czech Spoken

Room Service

Danish Spoken

Greek Spoken

Vending machine

Western breakfast

Air conditioning in public area

Slovak Spoken

Projector/LED display

Finnish Spoken

Daily Housekeeping

Elevator

Heating in public area

Invoice provided

Lao Spoken

Lithuanian Spoken

Smoke-free property

Kids cutlery

Latvian Spoken

Kids toothbrush

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Women-only property

Car park [free of charge]

Car park [on-site]

Karaoke

Entertainment Staff

Valet Parking

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Hot Spring Bath

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Massage

Shops (on site)

Restaurant

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wi-Fi in public areas

Garden

Massage chair

Public bath

Body thermometer

Breakfast in the Room

Cashless payment service

9 Available Room Types

Japanese-Style Room - Room Only - Hotel Senkei

Japanese-Style Room - Room Only - Hotel Senkei

28 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Electric Kettle

Bidet

Towels

Japanese-Style Room with In-room Breakfast + In-Room Dinner - Hotel Senkei

Japanese-Style Room with In-room Breakfast + In-Room Dinner - Hotel Senkei

28 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Electric Kettle

Bidet

Towels

Twin Room - Senkei Plaza Inn - Room Only - Non Smoking

Twin Room - Senkei Plaza Inn - Room Only - Non Smoking

20 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Electric Kettle

Bidet

Towels

Japanese-Style Room - Breakfast Included - Hotel Senkei

Japanese-Style Room - Breakfast Included - Hotel Senkei

28 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Electric Kettle

Bidet

Towels

Twin Room with Tatami Area - Senkei Plaza Inn - Room Only - Non Smoking

Twin Room with Tatami Area - Senkei Plaza Inn - Room Only - Non Smoking

35 Square Meter

Shower

Telephone

Air Conditioning

Hair dryer

Refrigerator

Free Toiletries

Toilet

Private bathroom

Heating

Electric Kettle

Bidet

Towels

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Hot Tub

Parking and Transportation

Free Parking

Valet Parking

Food & Drink

Restaurant

Bar

Breakfast in the Room

Full american breakfast

Room Service

Vending machine

Western breakfast

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Projector/LED display

Heating in public area

Invoice provided

Smoke-free property

Family/child friendly

Kids cutlery

Kids toothbrush

Nightclub/DJ

Karaoke

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Game Room

Library

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

First aid kit

Hand sanitizer

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Italian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Bulgarian Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Finnish Spoken

Lao Spoken

Lithuanian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Family Rooms

Air Conditioning

Heating

On-site accessible restaurants / lounges

Garden

Massage chair

Public bath

VIP Room Facilities

Hypoallergenic room available

Elevator

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Women-only property

Car park [free of charge]

Car park [on-site]