Hotel JAL City Kannai Yokohama

4.0 / 5

•

72, Yamashita-cho, Naka-ku, Yokohama, Japan 231-0023

Reviews from Guests

4.0/5

1,224

Reviews

from real guests

allisonroberts1973

clean , quiet, easy checkin , staff friendly, lots of food near by. location good if taking cruise as international port only 10 minutes walk , flat and an easy roll with suit cases. room ok size, twin room could fit 2 suit cases in room easily.

tomizuta1953

I stayed at this hotel on June 2, 2026, to watch the fireworks for the Yokohama Port Festival. I arrived by car and was able to enter the hotel’s mechanical multi-story parking facility smoothly. One small point to note is that, on a rainy day, you need to walk about 20 meters outside from the parking area to the hotel entrance. Check-in was available from 2:00 p.m., which was very helpful, and the process itself was extremely smooth. I stayed in a twin room, which had a proper desk, making it easy to use my laptop. The basic amenities were also well provided. Another nice feature was the snack and free drink service available from 2:00 p.m. to 7:00 p.m. in the hotel restaurant area. The location was also excellent, with both Chinatown and the Red Brick Warehouse area nearby. Overall, it was a very satisfying stay, and I would be happy to stay here again if I have the chance.

NickM354

Stayed at the JAL before a cruise around Japan - room was clean but small ! Very hot room on the first night due to someone setting the AC to heat not cool - perfect the second night! The hotel is a 10 minute walk to Chinatown with hundreds of places to eat and shops. Breakfast was included with many options. On the last day it was a easy walk to the cruise terminal.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Massage

Vending Machine (drinks)

Fax/Photocopying

Laundry

Daily Housekeeping

24-Hour Front Desk

Currency Exchange

Facilities for Disabled Guests

Non-smoking Rooms

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wired Internet

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Italian Spoken

Romanian Spoken

Bulgarian Spoken

Czech Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Invoice provided

Smoke-free property

Hungarian Spoken

Game Room

Library

Nightclub/DJ

Hotel chain

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Restaurant

Massage

Vending Machine (drinks)

Fax/Photocopying

Laundry

Daily Housekeeping

24-Hour Front Desk

Currency Exchange

Facilities for Disabled Guests

Non-smoking Rooms

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wired Internet

Wi-Fi in public areas

Anti-viral cleaning products

Body thermometer

Cashless payment service

Nearby Location

Yokohama Stadium

467 m

Haneda Airport

16.64 km

Shinagawa Station

22.07 km

10 Available Room Types

Superior Twin Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Toilet

Kids shampoo

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Double Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Toilet

Kids shampoo

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Twin Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Toilet

Kids shampoo

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Comfort Twin Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Toilet

Kids shampoo

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Comfort Superior Twin Room, Non Smoking

Non-smoking

Heating

Carpeted

Electric Kettle

Soundproof

Laptop workspace

Air Conditioning

Blackout curtains

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Hair dryer

Toilet

Kids shampoo

Lever handle on door

Slippers

Separate shower/bathtub

Private bathroom

Free Toiletries

Facilities Details

Pool and Spa

Massage

Food & Drink

Restaurant

Vending Machine (drinks)

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Currency Exchange

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Smoke-free property

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Italian Spoken

Romanian Spoken

Bulgarian Spoken

Czech Spoken

Finnish Spoken

Croatian Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Wi-Fi in public areas

Miscellaneous

Heating

Facilities for Disabled Guests

Non-smoking Rooms

Air Conditioning

Designated Smoking Area

On-site accessible restaurants / lounges

Elevator

Hotel chain

Security [24-hour]

Car park [charges apply]

Car park [nearby]

Car park [on-site]