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Reviews from Guests

4.0/5

tripadvisor

2,255

Reviews

from real guests

Andrea F

3

/

5

While the hotel checks the necessary boxes in terms of service and cleanliness, it is bland and characterless. The room seemed like it had not been updated in decades. The pool is not open to minors...

Robyn A

5

/

5

We stayed in room 1103 for 3 nights after disembarking a cruise. Very close to the port as well. Room had a harbour view and a walk-in shower as well as a bath. Spacious room, king bed very comfy...

ITravel4Work365

3

/

5

Very dated and worn feeling. It feels like you stepped back into the 1990s. The location is great due to the walkway connected to the shopping mall and proximity to the train station. Service was...

Facilities Details

Massage

Indoor Pool

Sauna

Fitness Center

Hot Tub

Spa

Valet Parking

Breakfast in the Room

Room Service

Packed Lunches

Restaurant

Bar

A la carte breakfast

Alternative meal arrangement

Asian breakfast

Breakfast [buffet]

Chinese cuisine in restaurant

Fruits/snacks

Full american breakfast

Room service [24-hour]

Western breakfast

Western cuisine in restaurant

Special Diet Meals (upon request)

Breakfast service

Newspapers

Private Check-in/Check-out

Currency Exchange

24-Hour Front Desk

Concierge Service

Babysitting/Child Services

Kids club

Game Room

Air conditioning in public area

Heating in public area

Invoice provided

Meeting stationery

Projector/LED display

Shrine

Smoke-free property

Smoking area

Kids cutlery

Nightclub/DJ

Fax/Photocopying

Meeting/Banquet Facilities

Shops (on site)

Souvenir/Gift Shop

Chapel/Shrine

Library

Shoeshine

Daily Housekeeping

Dry Cleaning

Ironing Service

Laundry

Body thermometer

Cashless payment service

Doctor/nurse on call

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

English Spoken

Japanese Spoken

Korean Spoken

Khmer Spoken

Spanish Spoken

Italian Spoken

French Spoken

German Spoken

Romanian Spoken

Russian Spoken

Dutch Spoken

Arabic Spoken

Azerbaijani Spoken

Bulgarian Spoken

Catalan Spoken

Czech Spoken

Danish Spoken

Greek Spoken

Slovak Spoken

Hebrew Spoken

Hindi Spoken

Slovenian Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Free Wifi

Internet services

Wired Internet

Wi-Fi in public areas

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

Non-smoking Rooms

Heating

Body scrub

Body wrap

VIP Room Facilities

Elevator

Filming locations

Front desk [24-hour]

Hotel chain

Proposal spot

Room decorations

Security [24-hour]

Service animals are welcome

Airport transfer

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Nearby Location

横浜みなとみらいホール

0.2 km

Yokohama Museum of Art (横浜美術館)

0.55 km

Kishamichi Promenade (汽車道)

0.6 km

Yokohama Burg 13 (横浜ブルク13)

0.85 km

BarBarBar

1.31 km

Cafe ex.Bodega

1.49 km

Yokohama Stadium (横浜スタジアム)

1.62 km

横浜シネマリン

1.79 km

Nogeyama Zoological Park (野毛山動物園)

1.79 km

CINEMA JACK & BETTY

2.18 km

Nippatsu Mitsuzawa Stadium (ニッパツ三ツ沢球技場)

3.28 km

Yokohama Tram Museum (横浜市電保存館)

4.35 km

ジアス 上大岡店

6.78 km

La Mère Poulard (ラ・メール・プラール) 横浜みなとみらい店

0.53 km

Starbucks Coffee TSUTAYA 横浜みなとみらい店

0.63 km

InterContinental Yokohama Grand in Yokohama Kanagawa