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Reviews from Guests

4.0/5

tripadvisor

176

Reviews

from real guests

GlobeTrotting804161

4

/

5

It was a classic twin room on the ocean side, but the moment I walked into the room and opened the curtains, I saw a wide ocean all over and I was like, "Ooh!" 'Oh, my God!' came the voice. And from the other room, "Wow!" 'Oh, my God!' I heard voices everywhere. The room is so big that you can relax every time you think it is a Mercure. The public bath was not hot, and it was also large enough to take it easy. The public baths at Mercure are good because all the facilities are large. I don't think there was a hairbrush in the public bath. There are amenities next to the front desk, but . . . I enjoyed the meal because I felt like there was a lot of local food in the Mercure. The staff were very attentive to the reception and the restaurant. I think it's a normal response that's not special, but it was comfortable because of the way I spoke and the way I played the hammer. Shops are not open in the morning, so be careful not to forget to buy. The lounge is not open in the morning either, so that's the only disappointment for me if I want to have a coffee. At least I'd like to put some coffee in my room tea set even if it's instant.

jaian2

4

/

5

If you want to stay overnight, we recommend the seaside. Large windows in large rooms, balconies, and views from Cape Muroto to Cape Ashizuri. And the sunset to the sunrise is beautiful The public baths were replaced. The quality of the spring is moist and smooth and warms well. At the dinner buffet, we had a variety of bonito unique to Kochi, and the tataki was delicious without any odor. I am very satisfied with the many local ingredients. Staff at the front desk and at the dining venue You've been very responsive. The live kitchen was especially thoughtful. It was my first time using it, but I wanted to come again.

AsiaTravellerAsia

4

/

5

The location is a little far from anywhere else. No convinient public transport means. But we drove so it's fine. But do take note of the Google map directions as one of the options would lead you to an u passable road. Overall the accommodation was OK. The rooms could do with a spruce up as the fittings and furnishings are dated, brings you back to the 80s kinda feel, but we got an upgrade to a junior suite which gives us ample space for all 4 if us. The lobby was big and spacious. The gift store opens only for a few hours a day. The free flow lounge for guests are great for some alcohol and snacks serving as a wind down after a day out. The breakfast menu was unchanged for my entire stay there. Imagine having to see the same choices after 5 days. It can get crowded as there are tonnes of tourists groups mainly from Taiwan who would push and shove you to get to the food. Luckily with my All Accor platinum status, I got a reserved seat by the window every morning. Except for the first morning when a very unhappy male staff insisted that I be seated at a separate far end room on a table of 2 when there are 4 of us. The highlight would be the Onsen. It's nice, big and clean. The only time when I was disappointed when a Singaporean guest brought in his 3 kids who were screaming and playing in an otherwise peaceful setting. Nevertheless, I ended all my evenings with a nice dip in the indoor and outdoor pools.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Kids club

Water Park

Family/child friendly

Family Rooms

Playground

Hot Spring Bath

Spa

Sauna

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Japanese Spoken

Bicycles

Wi-Fi in public areas

Canoeing

Diving

Fishing

Garden

Golf course [on-site]

Hiking

Public bath

Snorkeling

Daily Housekeeping

Swimming pool

Swimming pool [outdoor]

Table Tennis

Ticket Service

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

VIP Room Facilities

Romanian Spoken

Fruits/snacks

Full american breakfast

Shoeshine

Bulgarian Spoken

Catalan Spoken

Restaurant

Snack Bar

Vending machine

open air bath

Air conditioning in public area

Dry Cleaning

Elevator

Facilities for Disabled Guests

Hindi Spoken

Croatian Spoken

Heating in public area

Invoice provided

Laundromat

Laundry

Postal service

Shared Lounge/TV Area

Smoke-free property

Hungarian Spoken

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Game Room

Filming locations

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Norwegian Spoken

Entertainment Staff

10 Available Room Types

Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed
Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds
Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View
Classic Room, Japanese Style (FUTON), Ocean View

Classic Room, Japanese Style (FUTON), Ocean View

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View
Classic Room, Japanese Style (FUTON), Mountain View

Classic Room, Japanese Style (FUTON), Mountain View

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View
Classic Room, 2 Twin Beds, Sea View

Classic Room, 2 Twin Beds, Sea View

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Iron

Iron

Laptop workspace

Laptop workspace

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Blackout curtains

Blackout curtains

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Sauna

Spa

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Fruits/snacks

Full american breakfast

Restaurant

Snack Bar

Vending machine

Breakfast service

Front Desk Services

Ticket Service

24-Hour Front Desk

Activities

Canoeing

Diving

Fishing

Hiking

Snorkeling

Table Tennis

Water Park

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Postal service

Smoke-free property

Family/child friendly

Playground

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Business Center

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Dry Cleaning

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Spanish Spoken

Romanian Spoken

Bulgarian Spoken

Catalan Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Bicycles

Garden

Golf course [on-site]

Public bath

Swimming pool

Swimming pool [outdoor]

VIP Room Facilities

open air bath

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Air Conditioning

Heating

Designated Smoking Area

Family Rooms

Filming locations

Hotel chain

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]