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Reviews from Guests

3.0/5

tripadvisor

73

Reviews

from real guests

yh951

3

/

5

The room temperature in the lobby and the dining room was cold, and I told them that for the first dinner, but it was a shame until now. The heating in the room was also weak. The hot springs are run straight from the source, but on the other hand, they were certainly lukewarm because they were too lukewarm to give to the seventh floor. The first day the food felt small, but the second day was hearty. However, the firepower of the pot was weak and it was difficult to cook it. There was a lounge outside the cafeteria with free drinks, liquor and snacks, which was nice to use. There is a fireplace in the lobby and the atmosphere is good.

W8537AKkh

3

/

5

There are old things here and there, but the impression is that it has been beautifully renovated. The staff are friendly and helpful. Dinner is a modest affair, with regional dishes like red beef. The lounge offers all-you-can-drink soft drinks, alcohol and sweets. Jersey ice cream, puddings and zenzai noodles are also served after dinner. However, the air conditioning in the facility was difficult and it was just cold.... Some people even wore downs at the restaurant. The public baths and open-air baths were also quite lukewarm and I think I would have been more comfortable if they were a little warmer.

michalbS2623FA

5

/

5

We stayed in this hotel 6 nights. Our room was in 5th floor and we had super view of sleeping Buddha (Aso Volcanoes). We appreciate that room was much bigger than we are used to see in Japan! So it was very comfortable! There was everything what you need - fridge, fan, air conditioning, safe, humidifier, tv, sofa, and more. Everything was clean! You can use your own bathroom or go to the onsen which is in the hotel! The onsen is traditional and have indoor and outdoor areas! We like jpns Yukata :D sou you can wear it instead of your clothes! The staff was very helpful, kind and professional! But what was the best - was food! It was indescribably amazing! Awesome! So oishii! Everything what we ate was delicate! And very nice to look at! We enjoyed dinner and breakfast time so much! In front of the hotel is special foot onsen what is very nice when the weather is beautiful and sun is shining outside and what's more, you can drink this water cause it is healthy! So we hope to come again!

Facilities Details

Free Parking

Air Conditioning

Free Wifi

Family Rooms

Hot Spring Bath

Designated Smoking Area

Table Tennis

Fax/Photocopying

Vending Machine (drinks)

24-Hour Front Desk

10 Available Room Types

Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View

Standard Twin Room with Mountain View

room-size-icon

14 Square Meter

Shower

Shower

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View

Standard Twin Room with Mountain View

room-size-icon

14 Square Meter

Shower

Shower

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View
Standard Twin Room with Mountain View

Standard Twin Room with Mountain View

Shower

Shower

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room
Superior Twin Room

Superior Twin Room

room-size-icon

19 Square Meter

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

TV

TV

Electric Kettle

Electric Kettle

Mountain view

Mountain view

Towels

Towels

Facilities Details

Pool and Spa

Hot Spring Bath

Parking and Transportation

Free Parking

Food & Drink

Vending Machine (drinks)

Front Desk Services

24-Hour Front Desk

Activities

Table Tennis

Business Facilities

Fax/Photocopying

Internet Access in public areas

Free Wifi

Miscellaneous

Air Conditioning

Family Rooms

Designated Smoking Area