review-bg-image

Reviews from Guests

3.0/5

tripadvisor

53

Reviews

from real guests

ZedTravels

4

/

5

Pros: • facilities are newly built • clean onsen area • large and clean dining area • friendly staff Cons: • phone in room unable to call reception; strange that this hasn’t been fixed given. that the newly built hotel building has only been in operation for a short while • musky smell coming from aircon • no drinking water provided for guests using onsen • lack of hangers in room • lack of hanging space for clothes in room, and lack of hand towel in bathroom

Marcus567

4

/

5

Pros Hot Water Quality Excellent Even the paper cup design next to the onsen water purifier is beautiful/ Wardrobe beach with key locking on the onsen/ 1,500 beds in 1 hour Private bath can be borrowed/ Outdoor onsen alone can be completely cut/ Front staff Very friendly Cons hotel The overall facilities are not new. Onsen facilities are not modern. But nevertheless, the ounce water is good, the front staff are friendly and the water is selling for 1,000 yen per bottle.

KurokiFumikazu

4

/

5

私たちが泊まった部屋は4階の和洋室でしたが、大きな窓から阿蘇5岳が見えます。お料理は和会席でしたが、地元の料理はとても美味しかった。源泉かけ流しの個別風呂があるので、いいお湯でした。風呂の種類も多く、料理も品数が多く、凄く満足しました。ただ中国からツアーが多くて、ちょっと気になりました。(凄くうるさかったのに、ホテルのスタッフは全然....) We stayed the room of Japanese-Western of 4th floor, that we could see Aso volcano via large windows. The dinner was Kaiseki and the local cuisine was very delicious. Due to there are 6 kinds of style of hot spring separate rooms, that I was really satisfied. Just too many Chinese tours stay here, that I felt a little ... (They were too much noisy, but staffs never ask them for quiet.)

Facilities Details

Breakfast service

Free Wifi

Family/child friendly

Family Rooms

Playground

Hot Tub

Hot Spring Bath

Sauna

English Spoken

Japanese Spoken

Karaoke

Massage

Swimming pool

Swimming pool [outdoor]

Table Tennis

Dutch Spoken

Restaurant

Vending machine

Finnish Spoken

Elevator

Croatian Spoken

Heating in public area

Postal service

Non-smoking Rooms

Game Room

Indonesian Spoken

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Bicycle Rental

2 Available Room Types

Run of House - Non-Smoking
Run of House - Non-Smoking
Run of House - Non-Smoking

Run of House - Non-Smoking

room-size-icon

27 Square Meter

Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking
Standard Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

room-size-icon

27 Square Meter

Facilities Details

Pool and Spa

Hot Tub

Massage

Sauna

Hot Spring Bath

Parking and Transportation

Bicycle Rental

Food & Drink

Restaurant

Vending machine

Breakfast service

Activities

Table Tennis

Entertainment and Family Services

Karaoke

Heating in public area

Postal service

Family/child friendly

Playground

Common Areas

Game Room

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Finnish Spoken

Croatian Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Miscellaneous

Swimming pool

Swimming pool [outdoor]

Elevator

Family Rooms

Non-smoking Rooms

Soundproof Rooms

Car park [charges apply]

Car park [free of charge]

Car park [nearby]

Car park [on-site]