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Reviews from Guests

3.0/5

tripadvisor

165

Reviews

from real guests

Global809624

4

/

5

I went out hoping to cool down on a hot summer's day. I think it was about 5 degrees off. It's old, but the garden had been mowed and it felt neat. I got a larger room, so there were two toilets and I could take a leisurely bath in the bath. The food was pretty tasty. The Garden Museum was closed and it was foggy, so I didn't have anywhere to go after visiting Enryaku-ji Temple, but I was lucky to be able to check into the hotel before check-in time. The next day, I was given a ride to Kyoto Station, which made things easier.

DJOlive12

5

/

5

We stayed here as a family with teenagers and it was just perfect with lots of room. The quality of the food was just exceptional and the staff so helpful. We will definitely go back to visit. Don't miss the Early Morning Trip to the local Buddhist Retreat to experience a truly spiritual trip.

Recrow2018

4

/

5

This is one of those Japanese attempts at cross-cultural connection-- when it hits, it hits deeply; when it misses, it's still good. French-ish cuisine on a mountaintop overlooking a two-million year old lake. This is one of the properties of the Hoshino group. Idea of the group is to acquire distressed properties, and through operational excellence, turn them around. This hotel certainly doesn't disappoint. Four things are exceptional: ambience, staff, cuisine, nexus for larger experiences. 1) By ambience, I mean location and size. Spectacular location high on Mt. Hiei NE of Kyoto. Spectacular views to the west and south of Lake Biwa. Small number of guest rooms, around 30, mean high level of attention to guests. Rooms well-appointed. Deep silence here. Public areas airy and welcoming. 2) Staff: welcoming and professional. Hard to overstate level of graciousness and hospitality. 3) Cuisine: French technique, local ingredients. A real effort to source locally, from eggs to veggies to fish and meats. They found a way to defuse funazushi, one of the harshest foods ever devised! Bread baked onsite. Only gripe: no butter on the table, which no French kitchen would forgive! High tea, dinner, breakfast included with room price. 4) Nexus: From an onsite lecture about tea cultivation and production, to an opportunity to visit nearby Enryakuji, a 1200 year-old temple, and listen to monks chanting their morning sutra, this group tries to make the hotel not only a place of great hospitality and luxury, but a sincere nexus of experience with the local community. Not cheap, but well worth it, with connections to other places of deep meaning such as Ishiyamadera, the site where the (female) author of the world's first novel, Genji Monogatari, composed her masterwork.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Airport Shuttle (free)

Air Conditioning

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Non-smoking Rooms

Shuttle Service (free)

Terrace

BBQ Facilities

Vending Machine (drinks)

24-Hour Front Desk

Daily Housekeeping

Shared Lounge/TV Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Garden

Massage

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

German Spoken

Dutch Spoken

Shoeshine

Restaurant

Vending machine

Air conditioning in public area

Contactless check-in/out

Elevator

Heating in public area

Invoice provided

Library

Postal service

Smoke-free property

Hungarian Spoken

Game Room

Duplex room

Nightclub/DJ

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Norwegian Spoken

Karaoke

Nearby Location

Kyoto International Conference Center (ICC Kyoto)

Kyoto International Conference Center (ICC Kyoto)

4.59 km

Kyoto Station

Kyoto Station

10.09 km

8 Available Room Types

Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room
Standard Triple Room

Standard Triple Room

room-size-icon

32 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Lake view

Lake view

Garden view

Garden view

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Daily housekeeping

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Wifi

Free Wifi

Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room

Standard Twin Room

room-size-icon

32 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Lake view

Lake view

Garden view

Garden view

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

64 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Lake view

Lake view

Garden view

Garden view

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Non-smoking

Non-smoking

Kids shampoo

Kids shampoo

Separate shower/bathtub

Separate shower/bathtub

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Duplex Suite
Duplex Suite
Duplex Suite
Duplex Suite
Duplex Suite
Duplex Suite
Duplex Suite
Duplex Suite

Duplex Suite

room-size-icon

128 Square Meter

Tea/Coffee Maker

Tea/Coffee Maker

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Carpeted

Carpeted

Fireplace

Fireplace

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Lake view

Lake view

Garden view

Garden view

Mountain view

Mountain view

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Duplex
Duplex
Duplex
Duplex

Duplex

Towels

Towels

Non-smoking

Non-smoking

Heating

Heating

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Massage

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Airport Shuttle (free)

Food & Drink

BBQ Facilities

Vending Machine (drinks)

Bar

Buffet-Style Restaurant

Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Smoke-free property

Family/child friendly

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Terrace

Shared Lounge/TV Area

Library

Game Room

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Face coverings on staff

First aid kit

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Shoeshine

Languages Spoken

English Spoken

Japanese Spoken

German Spoken

Dutch Spoken

Hungarian Spoken

Indonesian Spoken

Icelandic Spoken

Norwegian Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Non-smoking Rooms

Air Conditioning

Heating

Garden

Tours

All Spaces Non-Smoking (public and private)

Elevator

Designated Smoking Area

Family Rooms

Duplex room

Security [24-hour]

Car park [free of charge]

Car park [on-site]