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Reviews from Guests

3.0/5

tripadvisor

267

Reviews

from real guests

2PatrickG

5

/

5

Third stay in four years. The private baths are top, there is a choice between 6 different and we can stay there as much as we want, it's great. The public baths open to the outside (rotenburo) are great)-nice also. Indoor public baths are worse from my point of view. The buffet is great, whether for dinner or breakfast. Special mention to the cutting of fish live either at 17:30 or at 19:00. This time it was "buli". Other times it was more like tuna. The sashimi (tuna, buli, sea bream) were excellent. For dessert, do not miss the afelstrudel house that makes the hotel proud. The other desserts have absolutely no interest. The rooms are very nice and very comfortable.

GoPlaces06331635791

5

/

5

Use for a trip to Kashikojima, Toba and Ise Jingu in 3 days and 2 nights from 25 October 2025 It was very convenient for a car-free trip as it was close to the station! I stayed at the South Building, but the view was also good. Above all, the staff were kind and comfortable! The route from the room to the hot spring village and the restaurant may be a little troublesome, if I may say so. The flow of food was also stagnant at the seafood bowl booths, so it might be better to space the ingredients a bit more ~ and it would be nice to have space for trays as it is hard to serve trays in one hand ~

narafuji2

4

/

5

Standing on the north side of Toba Station, you can wait at the hotel just in time to catch the limited express, I can be there in about five minutes, Check-in is smooth and not crowded, it's nice to have sparkling wine for a welcome drink, there are three separate elevators, but it's well connected so you don't get lost. I think it was the old building, but it was a corner room, so the view was good, it was the first Japanese-style room in over 20 years, No inconvenience, but I slept on top of two hanging futons because I didn't know how to switch the temperature of the room and it was cold, Buffet in the evening, the place changed, but both were good, there was a tuna cutting show, They seem to care about the food, after all, the fish is delicious, I guess I was tired in the Spanish village yesterday, I fell asleep when I ate it, and I missed the hot spring tour, lol

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Parking

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Sauna

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Soundproof Rooms

Facilities for Disabled Guests

Shuttle Service (free)

Restaurant

Massage

Outdoor Pool

Outdoor Pool (seasonal)

VIP Room Facilities

Fax/Photocopying

Laundry

Daily Housekeeping

Non-smoking Rooms

Vending Machine (drinks)

Karaoke

Library

24-Hour Front Desk

Newspapers

Shops (on site)

Lockers

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Thai Spoken

Vietnamese Spoken

Wi-Fi in public areas

Foot bath

Game Room

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Alternative meal arrangement

Romanian Spoken

Dutch Spoken

Vending machine

Air conditioning in public area

Finnish Spoken

Cash withdrawal

Contactless check-in/out

Elevator

Hindi Spoken

Croatian Spoken

Heating in public area

Laundromat

Smoke-free property

Hungarian Spoken

Latvian Spoken

Business Center

Golf Course (within 2 miles)

Nightclub/DJ

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [nearby]

Car park [on-site]

Malay Spoken

Nearby Location

Toba Aquarium

Toba Aquarium

863 m

10 Available Room Types

Deluxe Family Suite
Deluxe Family Suite
Deluxe Family Suite
Deluxe Family Suite
Deluxe Family Suite
Deluxe Family Suite
Deluxe Family Suite

Deluxe Family Suite

room-size-icon

103 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

Carpeted

Carpeted

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Hypoallergenic

Hypoallergenic

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Triple Room - Disability Access
Triple Room - Disability Access
Triple Room - Disability Access
Triple Room - Disability Access
Triple Room - Disability Access
Triple Room - Disability Access

Triple Room - Disability Access

room-size-icon

38 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Slippers

Slippers

Satellite Channels

Satellite Channels

Sofa

Sofa

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Hypoallergenic

Hypoallergenic

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Clothes Rack

Clothes Rack

Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking
Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking
Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking
Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking
Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking
Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking

Kishuntei, Universal JP-Western Suite, Buffet Dinner, Non Smoking

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

Hair dryer

Hair dryer

Toilet

Toilet

TV

TV

Free Wifi

Free Wifi

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Slippers

Slippers

Air Conditioning

Air Conditioning

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Japanese-Style Room with Ocean View South Wing
Japanese-Style Room with Ocean View South Wing
Japanese-Style Room with Ocean View South Wing
Japanese-Style Room with Ocean View South Wing
Japanese-Style Room with Ocean View South Wing
Japanese-Style Room with Ocean View South Wing

Japanese-Style Room with Ocean View South Wing

room-size-icon

34 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Hypoallergenic

Hypoallergenic

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Room with Tatami Area with Ocean View South Wing
Room with Tatami Area with Ocean View South Wing
Room with Tatami Area with Ocean View South Wing
Room with Tatami Area with Ocean View South Wing
Room with Tatami Area with Ocean View South Wing
Room with Tatami Area with Ocean View South Wing

Room with Tatami Area with Ocean View South Wing

room-size-icon

34 Square Meter

Shower

Shower

TV

TV

Telephone

Telephone

Air Conditioning

Air Conditioning

Hair dryer

Hair dryer

Refrigerator

Refrigerator

Shared Bathroom

Shared Bathroom

Free Toiletries

Free Toiletries

Toilet

Toilet

Private bathroom

Private bathroom

Heating

Heating

Satellite Channels

Satellite Channels

View

View

Electric Kettle

Electric Kettle

Sea view

Sea view

Hypoallergenic

Hypoallergenic

Towels

Towels

Upper floors accessible by elevator

Upper floors accessible by elevator

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Massage

Hot Spring Bath

Outdoor Pool

Outdoor Pool (seasonal)

Sauna

Spa

Parking and Transportation

Shuttle Service (free)

Free Parking

Food & Drink

Restaurant

Vending Machine (drinks)

Alternative meal arrangement

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Newspapers

Lockers

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Karaoke

Kids club

Air conditioning in public area

Cash withdrawal

Contactless check-in/out

Heating in public area

Laundromat

Smoke-free property

Family/child friendly

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Business Center

Shops

Shops (on site)

Common Areas

Library

Game Room

Cleaning Services

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Chinese [Mandarin]

Japanese Spoken

Korean Spoken

Thai Spoken

Vietnamese Spoken

Romanian Spoken

Dutch Spoken

Finnish Spoken

Hindi Spoken

Croatian Spoken

Hungarian Spoken

Latvian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Soundproof Rooms

Facilities for Disabled Guests

Designated Smoking Area

Air Conditioning

VIP Room Facilities

Non-smoking Rooms

Family Rooms

Heating

Foot bath

Garden

Pool with view

Swimming pool

Swimming pool [outdoor]

Tours

Elevator

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Car park [on-site]