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Reviews from Guests

3.0/5

tripadvisor

329

Reviews

from real guests

Passport42984425509

1

/

5

Stay consecutively on consecutive holidays in March. Hotels that don't understand the hotel business. I'm not sure where to park without being directed to the car park. I can forgive this much, but despite having only three elevators, I can comfortably accommodate 1,000 people. As a result, despite reservations, guests on floors 5 to 8 can't board the meal, only because of the packed elevators. I went down the stairs. When we got to the venue, it was full and we had to eat in another hall, a little distance from the one where we were serving food. Of course, it's easy to imagine how difficult it is to eat. At the reception desk at the venue, there was only one word: the seats were open. As for the room, I stayed in a Japanese-Western room, and the shikibuton was thinner than the zabuton. My son is in a mood to give up, thinking there must be some mistake. I have to set the sheets myself for both the kakefuton and the laying futon, but this was my first time to set the whole kakefuton sheet. What was even more surprising was that there was no reserve on the toilet paper in the room. Sure enough, I was worried about running out of tissue paper and toilet paper, since I've been staying for a long time, so I asked to refill it, but I must have figured out that I couldn't get on the elevator, so I was astonished by the response to the request to come to the front desk to get it. By the way, during consecutive nights, you will change towels, bath towels, toothbrushes, etc., but not your pyjamas. The cleaning and serving staff at the dinner and breakfast venues are polite, but the hotel front desk is just one thing. This time, I stayed for 25,000 yen per person per night, but although it is all-inclusive, the cost performance is not good considering that for the same price, you get two meal buffets from top hotels. To put it bluntly, this hotel is limited to use during the off-season on weekdays.

NdRe27

5

/

5

Fantastic stay, arigato gozaimasu to Mr. Yasu who speak in English for me and give detailed information about the hotel. I like the room which is view Matoya Bridge and Matoya Bay. Breakfast was good but the dinner was more attractive, there is baby abalone and matsusaka beef also fresh seafood on the buffet. I did really enjoy my stay for this all inclusive stay. I will definitely come back again in the future.

Tour668175

5

/

5

My family stayed there for two days and one night, starting Friday. There was a drink bar, snacks and sweets until 6pm, and the kids seemed to enjoy ramune and gummy. I was able to have a beer too! Beer is served until 6 o'clock, but it was delicious. The open-air bath was also good! The buffet was also very good, with lots of items, although time is better to think about as there are many people!

Facilities Details

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Hot Spring Bath

Spa

Sauna

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Japanese Spoken

On-site accessible restaurants / lounges

Wi-Fi in public areas

Garden

Pool facilities

Public bath

Swimming pool

Swimming pool [outdoor]

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Romanian Spoken

Bulgarian Spoken

Catalan Spoken

Restaurant

Vending machine

open air bath

Air conditioning in public area

Daily Housekeeping

Elevator

Heating in public area

Invoice provided

Laundromat

Lao Spoken

Lithuanian Spoken

Shared Lounge/TV Area

Baby changing rooms

Latvian Spoken

Step stool

Golf Course (within 2 miles)

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Hotel chain

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Karaoke

10 Available Room Types

Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View
Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View

Heating

Heating

Non-smoking

Non-smoking

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view
Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view

room-size-icon

33 Square Meter

Heating

Heating

Non-smoking

Non-smoking

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Heating

Heating

Non-smoking

Non-smoking

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds
Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

Heating

Heating

Non-smoking

Non-smoking

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View
Deluxe Suite, Multiple Beds, Sea View

Deluxe Suite, Multiple Beds, Sea View

Heating

Heating

Non-smoking

Non-smoking

Blackout curtains

Blackout curtains

Refrigerator

Refrigerator

Kitchenware

Kitchenware

Wardrobe/Closet

Wardrobe/Closet

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Towels

Towels

Sleep comfort items

Sleep comfort items

Toilet

Toilet

Kids shampoo

Kids shampoo

TV

TV

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Clothes Rack

Clothes Rack

Facilities Details

Pool and Spa

Sauna

Spa

Hot Spring Bath

Food & Drink

Buffet-Style Restaurant

Restaurant

Vending machine

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Invoice provided

Laundromat

Baby changing rooms

Step stool

Nightclub/DJ

Karaoke

Business Facilities

Meeting/Banquet Facilities

Common Areas

Shared Lounge/TV Area

Game Room

Library

Cleaning Services

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Daily Housekeeping

Languages Spoken

English Spoken

Japanese Spoken

Romanian Spoken

Bulgarian Spoken

Catalan Spoken

Lao Spoken

Lithuanian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

On-site accessible restaurants / lounges

Garden

Pool facilities

Public bath

Swimming pool

Swimming pool [outdoor]

open air bath

All Spaces Non-Smoking (public and private)

Elevator

Heating

Designated Smoking Area

Hotel chain

Non-smoking Rooms

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [on-site]