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Reviews from Guests

3.0/5

tripadvisor

192

Reviews

from real guests

Jehanneton

3

/

5

We looked on Booking.com for a hotel at Zao Onsen and found this one. This is NOT located at Zao Onsen. It’s on the other side of the mountains, and the road to Zao Onsen is inaccessible in winter...

LNM981

2

/

5

This is my first time to visit an Active Resorts hotel and probably my last due to the low quality of food. The quality of the buffet dinner was very disappointing when compared to other places i...

17Dubhe

5

/

5

Sendai (仙台市 Sendai-shi, Japanese: [seꜜndai]) is the capital city of Miyagi Prefecture, Japan, the largest city in the Tōhoku region, and the second largest city north of Tokyo. As of 1 August 2017...

Facilities Details

Breakfast service

Free Parking

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Playground

Hot Spring Bath

Spa

Sauna

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Shared Lounge/TV Area

Fax/Photocopying

Ski School

Shops (on site)

Vending Machine (drinks)

Cycling

Restaurant

Laundry

Karaoke

Non-smoking Rooms

VIP Room Facilities

Shuttle Service (free)

24-Hour Front Desk

Skiing

Table Tennis

Japanese Spoken

Children's books and toys

Wi-Fi in public areas

Garden

Hinoki bath

Khmer Spoken

Pool facilities

Public bath

Daily Housekeeping

Swimming pool

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Air conditioning in public area

Contactless check-in/out

Elevator

Hindi Spoken

Heating in public area

Invoice provided

Laundromat

Lockers

Ski service

Smoke-free property

Hungarian Spoken

Kids facilities

Latvian Spoken

Game Room

Nightclub/DJ

Hotel chain

Indonesian Spoken

Security [24-hour]

Service animals are welcome

Icelandic Spoken

English Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Discounts recommended for you

Get an exclusive discount and book now!

10 Available Room Types

Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds
Classic Room, Japanese style, 4 futon beds

Classic Room, Japanese style, 4 futon beds

room-size-icon

36 Square Meter

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Satellite Channels

Satellite Channels

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed
Privilege Room with 2 single beds and 1 extra bed

Privilege Room with 2 single beds and 1 extra bed

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Satellite Channels

Satellite Channels

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds
Classic Room with 2 single beds

Classic Room with 2 single beds

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Satellite Channels

Satellite Channels

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed
Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Satellite Channels

Satellite Channels

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed
Classic Room with 1 single bed

Classic Room with 1 single bed

Towels

Towels

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Toilet

Toilet

Kids shampoo

Kids shampoo

Satellite Channels

Satellite Channels

Iron

Iron

Slippers

Slippers

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Bidet

Bidet

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Hotel Details

generate-AIAI Summary

About Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa is a charming 4-star resort offering a tranquil escape in the beautiful Zao region of Miyagi, Japan. This elegant accommodation provides a relaxing atmosphere perfect for leisure travelers. Guests can enjoy modern comforts like free Wi-Fi and unwind in the soothing hot spring/onsen, making it an ideal choice for a rejuvenating stay.


Services & Amenities at Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa offers a comprehensive range of amenities including free Wi-Fi, a common lounge/TV area, and convenient fax/photocopying services. Guests can enjoy dining at the on-site restaurant and bar, or relax in the hot spring/onsen. The resort also features family rooms, a ski school, heating, on-site shops, vending machines, laundry service, air conditioning, and karaoke, alongside free parking and meeting/banquet facilities. Designated smoking areas and non-smoking rooms are available for guest comfort.


About the Mercure Miyagi Zao Resort & Spa Hotel Brand

Mercure Miyagi Zao Resort & Spa is proudly part of the Mercure hotel brand, a global network of mid-range hotels managed by Accor. Mercure hotels are renowned for their commitment to providing authentic and locally inspired experiences, blending international standards with a distinct local touch. This ensures guests receive a personalized and memorable stay reflecting the unique charm of their destination.


Location & Getting to Mercure Miyagi Zao Resort & Spa

Mercure Miyagi Zao Resort & Spa is ideally situated at 1-1 Oniishihara Togatta Onsen in Zao Town, Katta District, Miyagi, Japan. This picturesque location is known for its natural beauty and the rejuvenating Togatta Onsen hot springs. Guests traveling to Mercure Miyagi Zao Resort & Spa can conveniently access the area by private vehicle, with major roads providing clear routes through the scenic Miyagi region. The resort's tranquil setting offers a perfect retreat.


Facilities Details

Pool and Spa

Hot Spring Bath

Sauna

Spa

Parking and Transportation

Free Parking

Shuttle Service (free)

Food & Drink

Bar

Vending Machine (drinks)

Restaurant

Breakfast service

Front Desk Services

24-Hour Front Desk

Lockers

Activities

Ski School

Cycling

Skiing

Table Tennis

Entertainment and Family Services

Karaoke

Children's books and toys

Kids club

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Laundromat

Ski service

Smoke-free property

Family/child friendly

Kids facilities

Playground

Nightclub/DJ

Business Facilities

Fax/Photocopying

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Shared Lounge/TV Area

Game Room

Cleaning Services

Laundry

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in common areas

Doctor/nurse on call

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Professional-grade sanitizing services

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

Japanese Spoken

Khmer Spoken

Spanish Spoken

Hindi Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

English Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Designated Smoking Area

Family Rooms

Heating

Air Conditioning

Non-smoking Rooms

VIP Room Facilities

Garden

Hinoki bath

Pool facilities

Public bath

Swimming pool

Elevator

Hotel chain

Pets allowed

Security [24-hour]

Service animals are welcome

Car park [free of charge]

Car park [on-site]

Frequently Asked Questions About Mercure Miyagi Zao Resort & Spa

generate-AIAI Summary

1. Does Mercure Miyagi Zao Resort & Spa offer free Wi-Fi?

Yes, free Wi-Fi is available at Mercure Miyagi Zao Resort & Spa for all guests.

2. Is parking available at Mercure Miyagi Zao Resort & Spa?

Yes, Mercure Miyagi Zao Resort & Spa provides free parking for guests.

3. Are there dining options at Mercure Miyagi Zao Resort & Spa?

Yes, Mercure Miyagi Zao Resort & Spa features an on-site restaurant and a bar for guests to enjoy.

4. Does Mercure Miyagi Zao Resort & Spa have a hot spring?

Yes, Mercure Miyagi Zao Resort & Spa offers a relaxing hot spring/onsen for guests.

5. Are family rooms available at Mercure Miyagi Zao Resort & Spa?

Yes, Mercure Miyagi Zao Resort & Spa provides comfortable family rooms.

6. Does Mercure Miyagi Zao Resort & Spa have a ski school?

Yes, a ski school is available at Mercure Miyagi Zao Resort & Spa.

7. Can guests do laundry at Mercure Miyagi Zao Resort & Spa?

Yes, laundry service is provided at Mercure Miyagi Zao Resort & Spa.

8. Are non-smoking rooms available at Mercure Miyagi Zao Resort & Spa?

Yes, non-smoking rooms are available for guests at Mercure Miyagi Zao Resort & Spa.