Toyoko Inn Sendai Higashi-guchi No.2

3.0 / 5

•

3-4-19, Tsutsujigaoka, Miyagino-ku, Sendai, Japan 983-0852

Reviews from Guests

3.0/5

Reviews

from real guests

DaKine89

Horrible front desk service. Guidelines differ from each hotel. Now 1 membership per room required or pay up charge fee. Decided against the fee, other room already had membership. Told checkin all at 15:00. Ok no problem. Return at 15:00 told now only membership room can get key, non membership checkin at now 16:00. If they just told us that up font it would have been fine, but they didn’t. Other than that normal rock hard bed, tiny bathrooms. Only thing good was the hot water. Oh and there were stains in sheet, old ones. Laid pajamas down to cover it since it was already a pain to get room and too tired to complain upfront.

Rod2222

Stayed here for four nights and found it to be pretty comfortable. Check in was easy with friendly staff that seemed to speak English well. Room was clean with daily room service that is pretty efficient. I was on the six floor and was very quite room at night. Location is not to far away from Sendai station but be a where you are looking for Toyoko Inn Number 2 building. There is a very very small laundry room on the ground floor with just two washing machines and three dryers. Soap available. English instructions. For me the WiFi internet was a problem. Was able to connect ok but it seemed the speed and signal strength was cut back from 9am to 9pm. After 9pm connection and speed was very fast as well as downloads. Some nights I found a different unlocked server and I used it,might have been the next door building. Overall was happy with my stay.

588IanS

Like all Toyoko Inns, clean, all the usual amenities and friendly staff. It's a five-ten minute walk to the station, lots of restaurants and convenience stores nearby and shopping. I stayed here as a base to go to Matsushima and as it's a part of Japan that suffered badly with the Tsunami it's a place that ought to be on more tourist itineraries.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Massage

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Temperature check for guests and staff

Vending machine

Air conditioning in public area

Elevator

Croatian Spoken

Heating in public area

Ironing Service

Laundry

Smoke-free property

Hungarian Spoken

Game Room

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Icelandic Spoken

Car park [charges apply]

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Designated Smoking Area

English Spoken

Japanese Spoken

Wi-Fi in public areas

Massage

Anti-viral cleaning products

Body thermometer

Portuguese Spoken

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Spanish Spoken

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

10 Available Room Types

Economy Double Room, Non Smoking

Free Wifi

Towels

Heating

Sleep comfort items

Non-smoking

Toilet

Kids shampoo

Electric Kettle

Daily housekeeping

Slippers

Air Conditioning

Separate shower/bathtub

Private bathroom

Refrigerator

Extra Long Beds (> 6.5 ft)

Standard Twin Room, Smoking

Free Wifi

Towels

Heating

Sleep comfort items

Smoking allowed

Toilet

Kids shampoo

Electric Kettle

Daily housekeeping

Slippers

Air Conditioning

Separate shower/bathtub

Private bathroom

Refrigerator

Extra Long Beds (> 6.5 ft)

Standard Twin Room, Non Smoking

Free Wifi

Towels

Heating

Sleep comfort items

Non-smoking

Toilet

Kids shampoo

Electric Kettle

Daily housekeeping

Slippers

Air Conditioning

Separate shower/bathtub

Private bathroom

Refrigerator

Extra Long Beds (> 6.5 ft)

Standard Single Room, Smoking

Free Wifi

Towels

Heating

Sleep comfort items

Smoking allowed

Toilet

Kids shampoo

Electric Kettle

Daily housekeeping

Slippers

Air Conditioning

Separate shower/bathtub

Private bathroom

Refrigerator

Extra Long Beds (> 6.5 ft)

Economy Double Room, Smoking

Free Wifi

Towels

Heating

Sleep comfort items

Smoking allowed

Toilet

Kids shampoo

Electric Kettle

Daily housekeeping

Slippers

Air Conditioning

Separate shower/bathtub

Private bathroom

Refrigerator

Extra Long Beds (> 6.5 ft)

Facilities Details

Pool and Spa

Massage

Food & Drink

Buffet-Style Restaurant

Vending machine

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Air conditioning in public area

Heating in public area

Smoke-free property

Nightclub/DJ

Common Areas

Game Room

Cleaning Services

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Temperature check for guests and staff

Ironing Service

Laundry

Languages Spoken

English Spoken

Japanese Spoken

Portuguese Spoken

Spanish Spoken

Croatian Spoken

Hungarian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Designated Smoking Area

Non-smoking Rooms

Security [24-hour]

Car park [charges apply]