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Reviews from Guests

3.0/5

tripadvisor

27

Reviews

from real guests

tory-sato

5

/

5

I stayed at Hotel Umenoyu in Matsumoto City. The good points are the good points ・ You can enter the spacious hot spring at your own convenience 24 hours a day. ・ The food must be delicious. ・ The...

deborahhumble

1

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5

After some wonderful ryokan accommodation experiences during our Japan holiday this was such a disappointment. The location was chosen for us by OKU Japan and is far from the train station and in the...

Panda06

5

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5

The staff are very nice and helpful. Staff at front desk can speak English and Mandarin. They also helped us call taxi and gave us instruction on how to go to places. Food is good and more than...