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Reviews from Guests

4.0/5

tripadvisor

122

Reviews

from real guests

Relax52370830071

3

/

5

The food was very good and I enjoyed the hearth. The hot springs were also created slowly. It was just a shame that the room was badly cleaned.

junior_patel

5

/

5

Stayed here for 2 nights, family of 5. Hotel is focused on Japanese guest. We had set menu dinner and breakfast that was Japanese style. I really enjoyed the experience. We used the hotel bus to get to Hakuba Goryu ski resort. Loved the onsen experience. Rooms were a good size, clean and comfortable. Only challenge was getting to the hotel. Our train from Tokyo was delayed so we missed the hotel shuttle, so had to use a local bus and short walk. Would recommend, but we had a Japanese speaker in the group.

R1_yfm

5

/

5

My fourth visit to KAI was to KAI Alps. It was right in the middle of Golden Week, so I took the Shinkansen to Nagano and then rented a car for about an hour. It is one of the more compact KAI inns, with the reception and dining buildings on either side at the front, and the large bath and guest rooms at the back. The local attraction is the hearth. The children were also very interested in the hearth, which was their first experience of sitting in one, and it was a precious time listening to their stories while eating oyaki around the hearth and enjoying hot sake in the evening. Each inn at KAI is unique and fun. I would like to visit another KAI in the future.

Facilities Details

Free Parking

Free Wifi

Designated Smoking Area

Shuttle Service (free)

Ski service

4 Available Room Types

Japanese Style RA3
Japanese Style RA3
Japanese Style RA3
Japanese Style RA3
Japanese Style RA3
Japanese Style RA3
Japanese Style RA3

Japanese Style RA3

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Bathtub

Bathtub

Electric Kettle

Electric Kettle

Slippers

Slippers

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Style Room TA3
Japanese Style Room TA3
Japanese Style Room TA3
Japanese Style Room TA3
Japanese Style Room TA3
Japanese Style Room TA3
Japanese Style Room TA3

Japanese Style Room TA3

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Style Suite FB4
Japanese Style Suite FB4
Japanese Style Suite FB4
Japanese Style Suite FB4
Japanese Style Suite FB4
Japanese Style Suite FB4
Japanese Style Suite FB4

Japanese Style Suite FB4

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4
Japanese Style Room with Loft FA4

Japanese Style Room with Loft FA4

Towels

Towels

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Slippers

Slippers

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Minibar

Minibar

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Parking and Transportation

Shuttle Service (free)

Free Parking

Entertainment and Family Services

Ski service

Internet Access in public areas

Free Wifi

Miscellaneous

Designated Smoking Area