Ryokan Biyunoyado

4.0 / 5

•

2951-1 Hirao, Yamanouchi-machi, Shimotakai-gun, Nagano, Japan 381-0401

Reviews from Guests

4.0/5

591

Reviews

from real guests

Penfold0308191323

We stayed one night in Biyu No Yado. The staff were always very helpful. The traditional Japanese rooms with the tatami mats took some getting used to but they provided lots of explanation. We changed into the robes and slippers they provided which you can wear around the hotel and to the onset. The dinner and breakfast was provided in the 8th floor restaurant. It was such a fun experience with loads of food. The tables were lower than normal but we were still sitting on normal chairs. You have to tell the restaurant when you would like dinner as there were 2 sittings. The public onsen is in the basement and is split into men and women. There is also a private onsen on the top floor at an extra cost which can be reserved for up to 3 people for 40mins. Both require you to wash before using and to enter naked. They also arranged to take us to the Snow Monkey park, held on to our luggage whilst we were there and collected us to take us to the station. Superb service and hotel!

sch90

Amazing experience ! The staff was very caring and helpful. The hotel is clean, modern and with all necessary amendities. Our room had a view on the snow peaks. We had the breakfast and the dinner included, no word, just delicious ! There is also a very nice onsen in the hotel, we stayed 1 months in japan, and it was the best one. The hotel is located at 5 min drive from Jigokudani and you have some parks around to see the cherry blossoms in spring. Also many restaurants for those who don’t have a meal plan, and a very big siems store nearby for shopping lovers :) We would definitely come back for our next trip, thanks again for one of our best experience in the country!

KarenB443

Lovely stay at this hotel Staff so friendly and attentive and the food was amazing Room was spacious and clean and very traditional Great location to stay if you want to visit the snow monkeys as there is a free shuttle bus from the hotel Yuki was amazing and we thank you so much for dropping us at the station and being so informative about the area

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

French Spoken

Italian Spoken

Japanese Spoken

Vietnamese Spoken

Wi-Fi in public areas

Foot bath

Hiking

Hinoki bath

Karaoke

Massage

Public bath

Skiing

Ski School

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

VIP Room Facilities

Alternative meal arrangement

Asian breakfast

Shops (on site)

German Spoken

Dutch Spoken

Shoeshine

Bulgarian Spoken

Catalan Spoken

Restaurant

Room Service

Estonian Spoken

Vending machine

Western breakfast

open air bath

Air conditioning in public area

Finnish Spoken

Special Diet Meals (upon request)

Elevator

Facilities for Disabled Guests

Hindi Spoken

Heating in public area

Invoice provided

Lao Spoken

Meeting stationery

Postal service

Projector/LED display

Lithuanian Spoken

Shared Lounge/TV Area

Smoke-free property

Terrace

Hungarian Spoken

Latvian Spoken

Kids toothbrush

Game Room

Library

Nightclub/DJ

24-Hour Front Desk

Non-smoking Rooms

Indonesian Spoken

Security [24-hour]

Icelandic Spoken

Car park [free of charge]

Car park [on-site]

Malay Spoken

Entertainment Staff

Valet Parking

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Spring Bath

Spa

Bar

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

French Spoken

Italian Spoken

Japanese Spoken

Vietnamese Spoken

Wi-Fi in public areas

Foot bath

Hiking

Hinoki bath

Karaoke

Massage

Public bath

6 Available Room Types

Quadruple Room with Private External Bathroom

Quadruple Room with Private External Bathroom

53 Square Meter

Electric Kettle

Hair dryer

Open air bath privileges

Private bathroom

Free Toiletries

Towels

Free Wifi

On-demand movies

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Slippers

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Sitting Area

Tatami flooring

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Japanese-Style Room

32 Square Meter

Superior Japanese Style Room with Open-Air Bath

Superior Japanese Style Room with Open-Air Bath

53 Square Meter

Western Style Twin Room with Open-Air Bath - Non-Smoking

Western Style Twin Room with Open-Air Bath - Non-Smoking

53 Square Meter

Japanese Western

46 Square Meter

Facilities Details

Pool and Spa

Massage

Spa

Hot Spring Bath

Parking and Transportation

Valet Parking

Food & Drink

Alternative meal arrangement

Asian breakfast

Bar

Restaurant

Room Service

Vending machine

Western breakfast

Special Diet Meals (upon request)

Breakfast service

Front Desk Services

24-Hour Front Desk

Activities

Hiking

Skiing

Ski School

Entertainment and Family Services

Kids club

Karaoke

Air conditioning in public area

Heating in public area

Invoice provided

Meeting stationery

Postal service

Projector/LED display

Smoke-free property

Family/child friendly

Kids toothbrush

Nightclub/DJ

Entertainment Staff

Business Facilities

Meeting/Banquet Facilities

Shops

Shops (on site)

Common Areas

Shared Lounge/TV Area

Terrace

Game Room

Library

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Covid-19 testing service

Daily disinfection in all rooms

Daily disinfection in common areas

Doctor/nurse on call

Face coverings on staff

First aid kit

Free face masks

Guest rooms seal after sanitization

Hand sanitizer

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Shared stationery removed

Staff trained in safety protocol

Sterilizing equipment

Temperature check for guests and staff

Shoeshine

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

French Spoken

Italian Spoken

Japanese Spoken

Vietnamese Spoken

German Spoken

Dutch Spoken

Bulgarian Spoken

Catalan Spoken

Estonian Spoken

Finnish Spoken

Hindi Spoken

Lao Spoken

Lithuanian Spoken

Hungarian Spoken

Latvian Spoken

Indonesian Spoken

Icelandic Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Foot bath

Hinoki bath

Public bath

VIP Room Facilities

open air bath

All Spaces Non-Smoking (public and private)

Elevator

Facilities for Disabled Guests

Heating

Designated Smoking Area

Family Rooms

Non-smoking Rooms

Security [24-hour]

Car park [free of charge]

Car park [on-site]