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Reviews from Guests

2.0/5

tripadvisor

9

Reviews

from real guests

Stay54676468967

1

/

5

Due to work, I couldn't check in a little too late, but they forced me to cancel and charged me the full cancellation fee. I learned that I would never use it for a hotel like this again. The people who answered the phone were also very bad and I was angry throughout. If the price is very low, it makes sense, but I wondered how the service is at a high price even though it is not a big hotel. Well, I guess it's like the elderly are getting beat up, so I think they're a bit stiff-headed. Those staying here should be careful.

Juan_cyb88

5

/

5

Pension Baden Heim is run by a friendly and hospitable family who will go above and beyond to take care of you. We stayed from December 31st to January 2nd. The rooms are warm, with cozy bedding, the public shower and bathroom spacious and clean. Breakfast, served by the lady of the house, is worth the extra charge (coffee or tea, omelet, various meats and fruits with a side of breads and jams). They are knowledgeable of the city and will help you out with finding places to visit, where to eat, where to shop and how to get around. The location is also great. A short walk from Temple Town (寺町) and 15 minutes to the station, it's also very close to the popular history and culture museum, and a trolley line that can take you to Dejima, China Town or the Peace Park and Atomic Bomb Museum. I'd recommend a stay at Pension Baden Heim.

Facilities Details

Free Wifi

Internet

Family/child friendly

Family Rooms

Spa

English Spoken

Japanese Spoken

Wi-Fi in public areas

Public bath

Daily Housekeeping

Ticket Service

Tours

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Dutch Spoken

Restaurant

Air conditioning in public area

Special Diet Meals (upon request)

Elevator

Heating in public area

Shared Lounge/TV Area

Smoke-free property

Nightclub/DJ

Non-smoking Rooms

Indonesian Spoken

Icelandic Spoken

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Discounts recommended for you

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1 Available Room Types

Twin
Twin
Twin

Twin

room-size-icon

14 Square Meter

Hair dryer

Hair dryer

Towels

Towels

Free Wifi

Free Wifi

Air Conditioning

Air Conditioning

Heating

Heating

Hotel Details

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About Pension Baden Heim

Pension Baden Heim is a charming 3-star pension located in Nagasaki, Japan. This cozy accommodation offers a welcoming atmosphere for travelers exploring Nagasaki City, providing comfortable stays with essential services and amenities for a pleasant visit to the region.


Services & Amenities at Pension Baden Heim

Pension Baden Heim provides guests with convenient facilities including free Wi-Fi, internet access, and Wi-Fi in public areas. The pension features a public bath and spa for relaxation, along with daily housekeeping service. Guests can benefit from ticket and tour services. For health and safety, the property offers virus-killing cleaning products, body temperature measurement, daily room and public area disinfection, a first aid kit, and disinfected rooms. Both English-speaking and Japanese-speaking staff are available, and cashless payment service is supported.


About the Pension Baden Heim Hotel Brand

Pension Baden Heim operates as an independent and welcoming pension, offering personalized service to its guests. It is not affiliated with a major international hotel chain, focusing instead on providing a unique and localized experience in Nagasaki, Japan.


Location & Getting to Pension Baden Heim

Pension Baden Heim is conveniently situated at 54 Umamachi, Nagasaki City, Nagasaki Prefecture, Japan. Located in the heart of Nagasaki, the pension offers easy access to the city's attractions. Travelers can reach the pension via local public transportation routes serving the Umamachi area of Nagasaki.


Facilities Details

Pool and Spa

Spa

Food & Drink

Restaurant

Special Diet Meals (upon request)

Front Desk Services

Ticket Service

Entertainment and Family Services

Air conditioning in public area

Heating in public area

Smoke-free property

Family/child friendly

Nightclub/DJ

Common Areas

Shared Lounge/TV Area

Cleaning Services

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Cashless payment service

Daily disinfection in all rooms

Daily disinfection in common areas

First aid kit

Guest rooms seal after sanitization

Hot water linen and laundry washing

Physical distancing of at least 1 meter

Protective screens in common areas

Room sanitization opt-out available

Rooms sanitized between stays

Safe dining setup

Sanitized kitchen and tableware items

Staff trained in safety protocol

Temperature check for guests and staff

Languages Spoken

English Spoken

Japanese Spoken

Dutch Spoken

Indonesian Spoken

Icelandic Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Public bath

Tours

Elevator

Family Rooms

Non-smoking Rooms

Car park [charges apply]

Car park [nearby]

Car park [on-site]

Frequently Asked Questions About Pension Baden Heim

generate-AIAI Summary

1. Does Pension Baden Heim offer Wi-Fi?

Yes, Pension Baden Heim provides free Wi-Fi, internet access, and Wi-Fi in public areas for guests.

2. What languages do the staff speak at Pension Baden Heim?

Staff at Pension Baden Heim are proficient in both English and Japanese.

3. Are there wellness facilities at Pension Baden Heim?

Yes, guests can enjoy a public bath and spa services at Pension Baden Heim.

4. Is daily housekeeping provided at Pension Baden Heim?

Yes, daily housekeeping service is available at Pension Baden Heim.

5. Does Pension Baden Heim offer tour or ticket services?

Yes, guests at Pension Baden Heim can utilize ticket and tour services.

6. What health and safety measures are in place at Pension Baden Heim?

Pension Baden Heim implements daily room and public area disinfection, provides virus-killing cleaning products, and has a first aid kit available.

7. Can I pay with cashless methods at Pension Baden Heim?

Yes, Pension Baden Heim supports cashless payment service for guest convenience.

8. Are rooms disinfected at Pension Baden Heim?

Yes, rooms at Pension Baden Heim are disinfected daily and are designated as disinfected rooms.

9. Is body temperature measurement available at Pension Baden Heim?

Yes, body temperature measurement is available for guests at Pension Baden Heim.